Housekeeping Trainee: Guestrooms & Operations

Hosco.com; Lombardia; On-site; EUR 18,000 - 24,000; Full time

Job summary

Bulgari Hotels & Resorts in Italy is seeking a Housekeeping Trainee to support the Executive Housekeeper in delivering exceptional guest experiences and maintaining the high standards of a luxury hotel.

The role involves assisting in planning, supervising housekeeping staff, coordinating tasks, and helping with inventories and administrative duties to ensure smooth operations across corridors, public areas, and guest rooms.

Responsibilities

• Responsible for the cleanliness of the entire hotel.
• Ensures that colleagues are aware of the relevance and importance of their activities and how they contribute to the department objectives.
• Responsible for the supervision and coordination of the housekeeping attendants to ensure that all tasks are carried out smoother and efficiently.
• Helps in maintaining record of all deep cleaning work, window cleaning, carpet shampooing ...
• Follows-up on all out of order rooms.
• Ensures correct distribution and control of master keys
• Conducts inspections of corridors, public areas, back of house and rooms to ensure proper cleaning
• Ensures that all equipment is well maintained and properly handled.
• Handles guest complaints in accordance with the correct GIA form and reports all complaints to the Executive Housekeeper
• Checks log books and follows up on outstanding matters
• Assists in taking various inventories
• Communicates to colleagues the importance to meet the customer
• Ensuring the availability of the resources
• Actively promotes an awareness of customer requirements throughout the organization.
• Ensures that responsibilities and authorities are defined and communicated within the organization.
• Ensures appropriate communication processes are established

Job description

Bulgari Hotels & Resorts in Italy is seeking a Housekeeping Trainee to support the Executive Housekeeper in delivering exceptional guest experiences and maintaining the high standards of a luxury hotel.

The role involves assisting in planning, supervising housekeeping staff, coordinating tasks, and helping with inventories and administrative duties to ensure smooth operations across corridors, public areas, and guest rooms.