Hotel Concierge & Guest Services Specialist

hosco_abroad; Forlì; On-site; EUR 4,200 - 6,700; Full time

Job summary

Constance Le Chaland on the south-eastern coast of Mauritius offers a unique workplace in a preserved natural environment. The porter role involves greeting guests, handling luggage, and supporting guest requests with prompt, friendly service to uphold the hotel’s refined hospitality experience.

Operated at a beachfront site, the team emphasises collaboration, learning and pride in delivering excellent service while maintaining safety and professional conduct at all times.

Responsibilities

• Report for duty as per the rota, maintain a clean and tidy appearance, wear the correct attire and name badge, and observe all rules on attitude, behavior, health, safety and security.
• Inform management about guest arrivals and departures, assist other departments when required, and ensure guest requests are handled quickly and satisfactorily.
• Deliver luggage, messages and parcels promptly; arrange restaurant reservations, tours or car hire for guests; ensure towels stock and keep lobby areas, baggage rooms and lounge tidy.

Job description

Constance Le Chaland on the south-eastern coast of Mauritius offers a unique workplace in a preserved natural environment. The porter role involves greeting guests, handling luggage, and supporting guest requests with prompt, friendly service to uphold the hotel’s refined hospitality experience.

Operated at a beachfront site, the team emphasises collaboration, learning and pride in delivering excellent service while maintaining safety and professional conduct at all times.