Head of IT Operations

Antal International; Lombardia; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

Antal International is seeking a Head of IT Operations to lead and continuously improve its global IT infrastructure and operational services. You will ensure reliability, security, scalability, and performance while guiding internal teams and strategic technology partners in a high‑visibility role.

The role blends technology leadership with service management and strategic infrastructure planning in a global setting, with responsibilities spanning on‑premise, private cloud and public cloud

Competenze

• Experience leading IT Operations, Infrastructure or Service Delivery at senior level.
• Proven track record managing technical teams and external providers.
• Strong governance, risk, and security mindset in enterprise IT.

Mansioni

• Lead IT Operations and Infrastructure on a global scale.
• Ensure high availability, performance, and security of IT services.
• Manage hybrid on‑premise/private/public cloud environments.
• Oversee networking, cloud services, endpoint, identity, and cybersecurity operations.
• Drive continuous improvement and operational excellence.
• Manage external vendors and SLAs.
• Establish IT operational processes (Incident, Problem, Change, Service).
• Support Business Continuity and Disaster Recovery.
• Collaborate with stakeholders to align IT with strategy.
• Lead and mentor international technical teams.

Conoscenze

Leadership

Stakeholder management

ITIL Service Mgmt

Communication

Problem solving

Strategic thinking

Strumenti

Microsoft 365

Active Directory

Entra ID

VMware/Hyper‑V

Fortinet

SD‑WAN/SASE

PowerShell

Bash scripting

ITSM platforms

Descrizione del lavoro

We are supporting an international organization in the search for a Head of IT Operations to lead and continuously improve its global IT infrastructure and operational services.

Reporting directly to the Global Head of IT, you will be responsible for ensuring the reliability, security, scalability, and performance of the company's IT landscape while leading internal teams and managing strategic technology partners.

This is a highly visible leadership role combining technology, service management, people leadership, and infrastructure strategy in a global environment.

Key Responsibilities:

• Lead and develop the IT Operations and Infrastructure function on a global scale.
• Ensure high availability, performance, and security of enterprise IT services.
• Manage hybrid infrastructure environments across on-premise, private cloud, and public cloud platforms.
• Oversee networking, cloud services, endpoint management, identity services, and cybersecurity operations.
• Drive continuous service improvement and operational excellence.
• Manage external vendors and service providers, ensuring delivery against agreed SLAs.
• Establish and maintain IT operational processes, including Incident, Problem, Change, and Service Management.
• Support Business Continuity and Disaster Recovery initiatives.
• Collaborate with business and technology stakeholders to align IT operations with strategic objectives.
• Lead and mentor technical teams across international environments.

What We Are Looking For:

• Proven experience in IT Operations, Infrastructure Management, or Service Delivery leadership roles.
• Previous responsibility for managing technical teams and external providers.
• Strong background in enterprise IT environments and operational governance.
• Experience with ITIL-based service management practices.
• Excellent stakeholder management and communication skills.
• Strong analytical and problem-solving capabilities.

Technical Environment:

• Microsoft 365
• Active Directory & Microsoft Entra ID
• VMware or Hyper‑V
• Fortinet technologies
• SD‑WAN & SASE solutions
• Backup & Disaster Recovery platforms
• Infrastructure Monitoring Tools
• ITSM Platforms
• PowerShell and Bash scripting

Why Join?

• Global scope and high visibility within the IT organization.
• Opportunity to shape and modernize enterprise IT operations.
• Leadership role with direct impact on business performance and technology strategy.
• International environment with exposure to complex infrastructure and cloud transformation initiatives.

Salary Range:

€70,000 - €90,000 gross annual salary, depending on experience, plus bonus and benefits.