Hardware Support Specialist

Tata Consultancy Services; Colle di Sotto; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Ambiente di lavoro internazionale

Offerte competitive e benefici

Ambiente di lavoro flessibile

Job summary

Tata Consultancy Services cerca un Hardware Support Specialist per la sede di Firenze, focalizzato sul supporto tecnico e sulla configurazione di sistemi. La figura sarà responsabile della gestione degli utenti e della risoluzione dei problemi, operando in un ambiente di lavoro dinamico e multinazionale. Si richiedono competenze in Microsoft Intune e abilità nei collegamenti di rete. Offriamo un ambiente di lavoro flessibile e opportunità di crescita nel settore della consulenza IT.

Qualifications

• Conoscenza della suite Microsoft e dei prodotti Adobe.
• Capacità di risoluzione dei problemi software/hardware.
• Buona comunicazione in Italiano e Inglese richiesta.

Responsibilities

• Configurare nuovi utenti e supportare dispositivi mobili.
• Mantenere il sistema di ticketing IT.
• Assistere nella sicurezza della rete.

Skills

Comunicazione in Italiano

Comunicazione in Inglese

Knowledge of Microsoft Intune

Troubleshooting

Tools

Microsoft Intune

O365

Job description

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Direct message the job poster from Tata Consultancy Services

Tata Consultancy Services (TCS) is looking for a Hardware Support Specialist in Florence (Sesto Fiorentino) for one of our top clients, a main actor in the Life Science global market.

With a large digital transformation already starting in the Group, we aim to implement and integrate new complex interfaces, upgrade their systems and technical tools.

the main goal of this role is to establish and maintain excellent relationship with customer stakeholders and develop processes to improve efficiency and effectiveness for the client as an on-going basis.

Responsibility for the role:

• Configure new users to the domain, setup new computers/laptop and Support mobile/Handheld devices.
• Maintain IT ticketing system.
• Assist with securing the network.
• Support of software systems and packages (Microsoft Windows, Microsoft Office Suite and add-ons, Adobe products).
• Troubleshoot network connectivity in a LAN/WAN environment.

Requirements:

• Italian and English communication proficiency.
• Knowledge of Microsoft Intune and O365 .
• Ability to troubleshoot software/hardware issues and provide timely resolution.

Advantages:

• Good experience on Intune/VMware AirWatch/Workspace One administration and support

Why choose TATA?

TCS is a company leader in the Consultancy Services sector, and our primary goal is to grow, offering stability and possibilities to all our employees.

our offer includes:

• multinational work environment
• competitive offer and benefits
• flexible and agile work environment

If you are ambitious, passionate with new technology and digital transformation, we look forward to receiving your application!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology and Consulting

• Industries

  IT Services and IT Consulting

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