H&M | Advanced User Logistic

H&M; Casalpusterlengo; On-site; EUR 25,000 - 31,000; Full time

Benefits offered by this job

Staff discount 25%

HIP program

Meal vouchers (€6)

Benefits platform discounts

Onboarding and training

Growth opportunities

Job summary

H&M Group is seeking a DC Advanced User to provide efficient system support for daily warehouse operations at our distribution centre in Casalpusterlengo. You will act as a key link between operational teams and system administration, ensuring operational excellence, quality and efficiency across the Distribution Centre.

As part of the Logistics team, you will assist end users, troubleshoot system issues, train colleagues on new functionalities and help roll out system updates and projects.

Qualifications

• Experience in warehouse, logistics, or distribution centre operations.
• Strong understanding of warehouse management systems and operational processes.
• Knowledge of inbound and outbound warehouse flows and related system support activities.
• Experience delivering training, coaching, or operational support to colleagues.
• Ability to troubleshoot system-related issues and work effectively in a fast-paced environment.

Responsibilities

• Supporting end users with daily system-related operational activities and issue resolution.
• Conducting system clean-up activities, basic troubleshooting, and providing feedback to system specialists.
• Training and coaching end users and team leaders on new system functionalities and process improvements.
• Supporting incident management activities, including reporting and participation in operational bridge calls when required.
• Identifying and proposing opportunities to improve system processes and operational efficiency.
• Contributing to system implementations, updates, and project rollouts.

Skills

Warehouse experience

WMS knowledge

Inbound/outbound flows

Training/coaching

System troubleshooting

Job description

WHAT YOU'LL DO

As a DC Advanced User, you will provide efficient system support to daily warehouse operations, ensuring smooth execution of system processes and acting a key link between operational teams and system administration. Your expertise will help secure operational excellence, quality, and efficiency across the Distribution Centre.

Key responsibilities include:

• Supporting end users with daily system-related operational activities and issue resolution.
• Conducting system clean-up activities, basic troubleshooting, and providing feedback to system specialists.
• Training and coaching end users and team leaders on new system functionalities and process improvements.
• Supporting incident management activities, including reporting and participation in operational bridge calls when required.
• Identifying and proposing opportunities to improve system processes and operational efficiency.
• Contributing to system implementations, updates, and project rollouts.

WHO YOU'LL WORK WITH

You will be part of the Logistics team, working closely with warehouse operations, team leaders, system specialists, IT partners, and external stakeholders. Together, you will ensure that systems support efficient inbound and outbound operations while enabling a seamless flow of goods throughout the Distribution Centre.

WHO YOU ARE

We are looking for people with:

• Experience in warehouse, logistics, or distribution centre operations.
• Strong understanding of warehouse management systems and operational processes.
• Knowledge of inbound and outbound warehouse flows and related system support activities.
• Experience delivering training, coaching, or operational support to colleagues.
• Ability to troubleshoot system-related issues and work effectively in a fast-paced environment.

And people who are:

• Collaborative and enjoy working with diverse teams.
• Curious and eager to learn new technologies and system functionalities.
• Solution-oriented with strong analytical skills.
• Proactive in identifying opportunities for improvement.
• Adaptable, positive towards change, and keen to contribute to continuous development.
• Inclusive, respectful, and committed to creating a positive workplace for everyone.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU'LL LOVE WORKING HERE

At H&M Group, we are proud to be a dynamic and inclusive company. The experience our colleagues help create every day has also been recognized through awards such as:

• Top 10 Diversity Brand Index Italy

We offer attractive benefits and extensive development opportunities worldwide:

• 25% staff discount across all H&M Group brands, both in-store and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, and ARKET).
• H&M Incentive Program (HIP), a global program that rewards long-term commitment and dedication.
• Meal vouchers worth €6 for each working day of at least six hours.
• Access to our corporate benefits platform, featuring more than 1,500 discounts on products and services that support everyday life and wellbeing.
• Comprehensive onboarding and training, designed to help you get the best possible start in your new role.
• Growth and development opportunities through continuous learning and structured development initiatives, including training programs, e-learning, Talent Days, Skill Seminars, and individual development dialogues. We believe professional growth is an integral part of employee experience.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all,it’sour people who make us who we are.

ADDITIONAL INFORMATION

This is a full-time,permanentrole. The gross annual salary (RAL) for this position starts from €28’000,00. The final offer will be determined based on professional experience, skills, and specific qualifications.

*We are committed to a recruitment process that is fair,equitable, and based on competency. We therefore kindly ask you to not attach a cover letter to your application.

** To help us manage the high volume of applications for this role, we use a skills-based assessment as part of our recruitment process. As part of your application, you will be asked to complete an assessment designed to evaluate skills relevant to the position. Your responses will be evaluated using predefined criteria established by H&M Group, ensuring a fair and consistent assessment process for all candidates. After completing the assessment, you will have the opportunity to provide feedback and ask any questions you may have.

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