Guest Services Assistant — Luxury Bar & Dining

Four Seasons; Napoli; Sur place; EUR 22 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Comprehensive benefits package

Medical, Dental, Vision

401K with employer match

Paid Time Off

Employee Cafeteria

Discounted travel with F&B and Spa

Tuition reimbursement

Inclusive work environment

Résumé du poste

Four Seasons Naples Beach Club in Naples, FL seeks a Server Assistant to support Servers and deliver exceptional guest experiences in a luxury resort setting.

Responsibilities include water and bread service, clearing dishes, maintaining stations, and upholding a spotless, organized work area with professional and friendly guest service. Fluency in English and work authorization in the United States are required.

Qualifications

• Experience in a fast-paced Food and Beverage environment.
• High-end restaurant experience preferred.
• Strong ability to multitask and communicate with the server/bar team.

Responsabilités

• Assist Servers by providing water, bread service, coffee and tea throughout the meal to guests.
• Replacing silverware when necessary, clearing dirty dishes and anticipating guests' needs, and communicating with team members before requests are made.
• Complete opening and closing side work as assigned and have all tables set according to standard. Set and maintain stations, breakdown any buffets, displays and check stations during service or as needed.
• Clear tables efficiently and quietly between guests and reset them for the specific number of guests.
• Always ensure a clean, neat, and organized work area.
• Be present and ensure that professional, courteous, and efficient guest service is offered, where each guest is greeted promptly and courteously with eye contact and a smile.
• And More!

Connaissances

Communication

Multitasking

Customer service

Description du poste

Four Seasons Naples Beach Club in Naples, FL seeks a Server Assistant to support Servers and deliver exceptional guest experiences in a luxury resort setting.

Responsibilities include water and bread service, clearing dishes, maintaining stations, and upholding a spotless, organized work area with professional and friendly guest service. Fluency in English and work authorization in the United States are required.