Guest Relations Intern – Luxury Resort Experience

Minor Hotels; Friuli-Venezia Giulia; Hybrid; EUR 6,700 - 11,000; Part time

Benefits offered by this job

Accommodation and meals provided

Job summary

Minor Hotels Europe & Americas in Trieste invites motivated students for an Internship in Guest Relations at Tivoli Portopiccolo. You will assist in building guest relationships, anticipate needs, and ensure high levels of satisfaction throughout the stay.

Accommodation and meals are provided. The role requires excellent English, a collaborative mindset, and a passion for hospitality within a dynamic, international team.

Qualifications

• Motivation to work in a dynamic and innovative environment.
• Strong organizational skills and attention to detail.
• Excellent command of the English language.

Responsibilities

• Respond to guests’ questions, needs, and requests, ensuring a high level of service and guest satisfaction.
• Assist in anticipating and proactively addressing guests’ expressed and unexpressed needs.
• Support the team in handling guest feedback and resolving concerns with professionalism and empathy.
• Assist in coordinating and overseeing the arrival and departure experience of special guests, including VIPs and other distinguished guests.
• Facilitate communication between guests and hotel departments to ensure a seamless and personalized stay experience.
• Promote and enhance awareness of all hotel services and facilities, as well as selected external services and local experiences.

Skills

Guest service

Organization

Teamwork

English proficiency

Job description

Minor Hotels Europe & Americas in Trieste invites motivated students for an Internship in Guest Relations at Tivoli Portopiccolo. You will assist in building guest relationships, anticipate needs, and ensure high levels of satisfaction throughout the stay.

Accommodation and meals are provided. The role requires excellent English, a collaborative mindset, and a passion for hospitality within a dynamic, international team.