Guest Experience Host – Luxury Resort

Four Seasons; Napoli; On-site; EUR 21,000 - 32,000; Full time

Benefits offered by this job

Lucrative salary

Medical, Dental, Vision benefits

401K with employer matching

Time off plans

Complimentary hotel stays

Employee meals and beverages

Tuition reimbursement

Job summary

Four Seasons Naples Beach Club in Florida is seeking a friendly restaurant host to greet and seat guests, coordinate reservations, and answer inquiries with courtesy and professionalism.

You will develop menu knowledge, assist with daily tasks, and contribute to a warm, guest-centric dining experience. US work authorization is required; the team values inclusion and offers a comprehensive benefits package.

Qualifications

• High school education or equivalent experience.
• Average reading, writing, and oral proficiency in English.
• Minimum six to twelve months of restaurant, food and beverage, or related work experience is preferred.

Responsibilities

• Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
• Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest's name consistently.
• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
• Comply with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.
• Complete special projects (menu changes, signage, etc) as instructed.
• Ensure proper table set-up and make minor adjustments as needed.

Skills

Guest service

English proficiency

Restaurant experience

Education

High school education or equivalent experience

Job description

Four Seasons Naples Beach Club in Florida is seeking a friendly restaurant host to greet and seat guests, coordinate reservations, and answer inquiries with courtesy and professionalism.

You will develop menu knowledge, assist with daily tasks, and contribute to a warm, guest-centric dining experience. US work authorization is required; the team values inclusion and offers a comprehensive benefits package.