Global Welding Software Sales Leader

USTBC ABB Installation Products Inc.; Sesto San Giovanni; Hybrid; EUR 43,000 - 53,000; Full time

Job summary

ABB Robotics is seeking a Customer Success Manager to drive commercial success and adoption of ABB's welding software portfolio. You will bridge customer needs, sales and product development to grow software business and ensure long-term value.

The role is hybrid with global reach and European locations preferred. You will identify opportunities, grow the pipeline with local sales teams, support negotiations, and pursue upsell/cross-sell within existing accounts.

Qualifications

• Minimum 5+ years in software sales, technical sales, business development, sales engineering, or customer success in industrial automation, robotics or manufacturing software.
• Proven track record in influencing or closing complex B2B software sales.
• Experience managing customer relationships through entire sales cycle, from opportunity to post-sales expansion.
• Strong commercial mindset with ability to identify business opportunities and drive revenue growth.
• Proven experience in welding sector or related welding software domain.
• Excellent communication skills in English and ability to engage diverse stakeholders.
• Willingness to travel to customer sites for demonstrations and visits.

Responsibilities

• Drive software business development by identifying, qualifying, and progressing new opportunities within the welding market.
• Own and grow a healthy sales pipeline with local sales teams and channel partners.
• Develop commercial account plans for strategic customers and support negotiations to close software opportunities.
• Identify upselling and cross-selling opportunities within existing accounts to maximize software adoption and recurring revenue.
• Represent ABB Robotics at industry events, customer workshops, and trade shows to increase market awareness and generate leads.
• Support go-to-market activities, including product launches, value proposition development, and sales enablement.

Education

Bachelor's degree in Engineering

Engineering related field

Job description

ABB Robotics is seeking a Customer Success Manager to drive commercial success and adoption of ABB's welding software portfolio. You will bridge customer needs, sales and product development to grow software business and ensure long-term value.

The role is hybrid with global reach and European locations preferred. You will identify opportunities, grow the pipeline with local sales teams, support negotiations, and pursue upsell/cross-sell within existing accounts.