Global Tax Controversy Lead: Audits, Strategy & Defense

Agoda Company Pte. Ltd.; Roma; On-site; EUR 120,000 - 180,000; Full time

Job summary

Agoda is seeking a Senior Manager, Tax Controversy to lead and support global tax audits, disputes, and engagements with tax authorities. This role requires senior expertise in cross-border tax matters, strong negotiation skills, and the ability to develop robust audit defenses while advising senior leadership.

You will report to the Global Lead for Tax Controversy and collaborate with Legal, Government Affairs, and Commercial teams to influence tax policy across multiple jurisdictions.

Responsibilities

• Tax Controversy & Audits Support: Independently manage assigned tax controversy matters, including audits, notices, refund claims, appeals, and litigation.
• Act as the lead for assigned cases, setting strategy and overseeing end-to-end management from initial inquiry to resolution.
• Serve as the primary point of contact with tax authorities, external advisors, and internal stakeholders on assigned controversy matters.
• Strategy, Technical Analysis & Defense: Develop and implement effective strategies for resolving tax disputes and managing tax risk across jurisdictions.
• Analyze and interpret complex tax laws, regulations, treaties, and case law to support and defend the company’s tax positions.
• Prepare, review, and quality-control responses to tax authority inquiries, RFIs, and audit findings, ensuring technical accuracy and consistency.
• Draft and review persuasive arguments, legal memoranda, position papers, and documentation for dispute resolution, appeals, and litigation.
• Tax Governance and Controls: Frameworks, Processes & Documentation: Develop and maintain best-practice frameworks, playbooks, templates, and documentation standards for managing tax audits and controversy globally.
• Maintain comprehensive and well-organized documentation and records of all controversy-related activities in the region and globally.
• Support the company’s global tax strategy and ensure consistency in controversy management and messaging across jurisdictions.
• Drive the tax control framework, ensuring tax controls are designed, documented, executed and continuously improved to support compliant, defensible and audit-ready tax positions.
• Drive standardization, automation and simplification across tax processes, with a focus on improving the quality, consistency and evidentiary strength of tax data and documentation.
• Incorpor

Job description

Agoda is seeking a Senior Manager, Tax Controversy to lead and support global tax audits, disputes, and engagements with tax authorities. This role requires senior expertise in cross-border tax matters, strong negotiation skills, and the ability to develop robust audit defenses while advising senior leadership.

You will report to the Global Lead for Tax Controversy and collaborate with Legal, Government Affairs, and Commercial teams to influence tax policy across multiple jurisdictions.