Global Product & Application Expert

Alfa Laval; San Bonifacio; In loco; EUR 27.000 - 33.000; Tempo pieno

Descrizione del lavoro

Alfa Laval in San Bonifacio is seeking a GLOBAL & PRODUCT APPLICATION EXPERT to support sales with technical feasibility, heat transfer expertise, and cross-functional collaboration.

You will troubleshoot complex issues at customer sites, drive validation projects, contribute to trainings, and provide inputs for product development across the lifecycle. Fluency in English and an engineering background are essential. The base salary starts at €30,000, depending on location and experience.

Competenze

• Fluent in English (written and spoken).
• Engineering degree or technical equivalent.
• Several years in a technical support role, preferably in heating or HVAC.

Mansioni

• Troubleshoot complex issues at customer sites and internally.
• Drive product and process validation projects.
• Support trainings and knowledge transfer.
• Provide inputs for EPD, NPD and product lifecycle development.
• Advise on legislation and design standards.

Conoscenze

English fluency

Technical background

Training experience

Cross-functional

Formazione

Engineering degree

Descrizione del lavoro

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Alfa Laval is searching on San Bonifacio site, a GLOBAL & PRODUCT APPLICATION EXPERT

About The Job

We support our Sales companies and Global Key Accounts with an organization of Application and Product Specialists (APS). They support the sales representatives during technical feasibility stage on customer projects, provide heat transfer knowledge on prioritized applications, with ability to withstand conversations and discussion with the R&D of the largest multinational companies.

MAIN ACTIVITIES

• Responsible for troubleshooting for more complex issues at customer site as well as internally.
• Drive product and process validation projects.
• Provide input and support for trainings.
• Provide inputs for EPD, NPD and product concept development related to the complete product lifecycle.
• Provide input on legislation and design standards.

Who are you?

You’re a young & supportive mindset with a spontaneous interest in building positive relationships. You’re clear in your communication and a proactive mediator. As a person, you are structured and curious. You like the idea people learning from you “knowledge” under several levels: technical information, how a process works, what drives our markets & applications, …

What You Know

We believe you have a technical background with a scientifical school and preferably an engineering degree. You have a couple of years experience on a technical support role (also training experience is well appreciated), within Heating or HVAC industry. You have a successful track record based on your supportive behavior in combination with excellent communications skills.

As we operate in an international environment, it’s key that you are fluent in both written and spoken English and understand how to work in a cross-functional organization.

At Alfa Laval, we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The starting base salary for this role is 30.000€, CCNL METALWORKING.