Global Omnichannel Retail Digital Projects Lead

BVLGARI; Roma; In loco; EUR 45.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus scheme

Descrizione del lavoro

Bulgari in Rome seeks a Retail Digital Operations Project Manager in the Omnichannel department to drive the evolution of the Retail Digital ecosystem and oversee global deployment of digital solutions across the international retail network.

Reporting to the Retail Digital Operations Manager, you will translate business needs into scalable tools, lead end-to-end projects, monitor KPIs and user adoption, and partner with Retail, IT, Finance and High End to elevate client experience and

Competenze

• 7-8 years of experience in Digital Transformation, Omnichannel or Digital Project Management
• Fluency in English and cross-functional project management experience
• Strong analytical and stakeholder management capabilities

Mansioni

• Lead end-to-end Retail Digital projects from requirements gathering to deployment
• Define, prioritize and maintain the Retail Digital Operations roadmap
• Drive rollout, adoption and evolution of digital tools and omnichannel services globally
• Collaborate with Retail, IT, Finance, High End and other functions to improve processes
• Gather feedback from Markets and boutiques to design scalable digital solutions
• Monitor project performance, user adoption and KPIs for continuous improvement
• Enhance client experience and store operations through retail process evolution

Conoscenze

Excel

Power BI

Analytical skills

Stakeholder management

Project coordination

Formazione

Master’s Degree in Management Engineering

Descrizione del lavoro

Bulgari in Rome seeks a Retail Digital Operations Project Manager in the Omnichannel department to drive the evolution of the Retail Digital ecosystem and oversee global deployment of digital solutions across the international retail network.

Reporting to the Retail Digital Operations Manager, you will translate business needs into scalable tools, lead end-to-end projects, monitor KPIs and user adoption, and partner with Retail, IT, Finance and High End to elevate client experience and