Omnichannel Digital Retail Applications Leader

PRADA; Milano; In loco; EUR 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Prada Group is seeking a Digital Applications Product Manager to own the vision, strategy and governance for the Digital Retail Applications. You will lead the Digital Applications team and drive omnichannel solutions across Clienteling, Retail Operations and Event Management for multiple brands and regions.

You will collaborate with Business, Digital and IT leadership to ensure investments deliver measurable value, operational efficiency and a seamless omnichannel experience.

Competenze

• Minimum 8 years of experience in retail/digital product management.
• Strong understanding of clienteling workflows and user experiences in luxury industry.
• Solid background with digital apps: design and backend integration patterns.
• Strong analytical mindset with experience working with digital KPIs and business performance analysis.
• Advanced knowledge of Atlassian tools (Confluence, Jira).
• Knowledge of reporting tools (Power BI, Adobe).
• Familiarity with AGILE and Waterfall operating models and SCRUM, Design Sprint methodologies.
• Excellent organizational skills and ability to manage multiple priorities.

Mansioni

• Define and own the Digital Applications strategy and multi-year roadmap.
• Establish product vision, priorities, governance and investment decisions across the portfolio.
• Ensure alignment between Digital initiatives, business objectives and brand strategy.
• Identify opportunities for innovation, scalability and process transformation.
• Oversee the Digital Applications ecosystem and product lifecycle management.
• Prioritize initiatives based on business value, strategic relevance and resource capacity.
• Manage dependencies across Digital, IT and business functions.
• Ensure consistency across all retail digital products and customer journeys.
• Lead, coach and develop Product Owners and Product Specialists.
• Define team objectives and performance expectations.
• Foster product management best practices and continuous improvement.
• Partner with senior stakeholders across Retail, CRM and Client Development, Operations, Marketing and IT.
• Facilitate strategic alignment and decision-making.
• Represent the Digital Applications domain within global transformation programs.
• Define and monitor product KPIs and business outcomes.
• Manage product budgets, resource allocation and investment priorities.
• Drive adoption, operational efficiency and business value realization.

Conoscenze

Retail product management

Clienteling workflows

Digital analytics

Cross-functional collaboration

Agile & Waterfall

English proficiency

Strumenti

Confluence

Jira

Power BI

Adobe Analytics

Descrizione del lavoro

Prada Group is seeking a Digital Applications Product Manager to own the vision, strategy and governance for the Digital Retail Applications. You will lead the Digital Applications team and drive omnichannel solutions across Clienteling, Retail Operations and Event Management for multiple brands and regions.

You will collaborate with Business, Digital and IT leadership to ensure investments deliver measurable value, operational efficiency and a seamless omnichannel experience.