Global Luxury Retail Trainer

GIORGIO ARMANI S.P.A.; Lombardia; On-site; EUR 26,000 - 32,000; Full time

Job summary

Giorgio Armani S.p.a. in Lombardy is seeking a Junior Retail Trainer to support the Retail Training Team across Europe.

You will help develop staff skills, focusing on customer experience, sales techniques, and product knowledge, ensuring alignment with Giorgio Armani brand standards. The role requires 1–2 years in retail training, a Master's degree, fluency in Italian and English, strong MS Office skills, and a willingness to travel nationally and internationally.

Qualifications

• 1–2 years of experience in Retail Training within a corporate fashion environment.
• Master's Degree.
• Fluency in Italian and English; additional languages a plus.
• Strong knowledge of Microsoft Office and key Retail KPIs.

Responsibilities

• Deliver engaging in-store and online training sessions on sales techniques and customer experience.
• Monitor retail network with store visits and feedback reports.
• Prepare training materials, organize classrooms and events.
• Support content development for E-learning app and content updates.
• Coordinate induction programs and day-to-day admin of training activities.

Skills

Retail Training

Communication

Organization

Travel readiness

Education

Master's Degree

Tools

Microsoft Office

Job description

Giorgio Armani S.p.a. in Lombardy is seeking a Junior Retail Trainer to support the Retail Training Team across Europe.

You will help develop staff skills, focusing on customer experience, sales techniques, and product knowledge, ensuring alignment with Giorgio Armani brand standards. The role requires 1–2 years in retail training, a Master's degree, fluency in Italian and English, strong MS Office skills, and a willingness to travel nationally and internationally.