Bilingual Customer Experience Intern – Luxury Fashion

GIORGIO ARMANI S.P.A.; Lombardia; On-site; EUR 40,000 - 55,000; Full time

Job summary

Giorgio Armani S.p.A. is seeking a Customer Service professional to join the Sales Department in Lombardy. You will engage with important clients, handle returns, exchanges, and coordinate with Finance and Logistics to meet payment terms and shipping deadlines.

The role requires a Bachelor's degree and fluency in Italian and English, with additional languages a plus. Proficiency in Excel and MS Office, strong communication, and a client-focused mindset are essential.

Qualifications

• Bachelor's degree in Languages, Business, or a related field.
• Fluency in Italian and English (written and spoken).
• Knowledge of Excel and MS Office applications.

Responsibilities

• Support in daily contact with important clients providing efficient help, especially with returns and merchandise exchanges.
• Collaborate with Finance and Logistics to ensure payment terms and shipping deadlines.
• Work closely with Sales to manage client accounts.
• Assist in managing the order entry system and generate orders to production.
• Verify price lists, sales agreements, discounts, returns, commissions.
• Prepare and share detailed reports with your manager.

Skills

Italian

English

Client communication

MS Office

Education

Bachelor's degree in Languages or related field

Tools

Excel

Job description

Giorgio Armani S.p.A. is seeking a Customer Service professional to join the Sales Department in Lombardy. You will engage with important clients, handle returns, exchanges, and coordinate with Finance and Logistics to meet payment terms and shipping deadlines.

The role requires a Bachelor's degree and fluency in Italian and English, with additional languages a plus. Proficiency in Excel and MS Office, strong communication, and a client-focused mindset are essential.