Giorgio Armani Junior Retail Trainer (Maternity Cover)

GIORGIO ARMANI S.P.A.; Lombardia; On-site; EUR 26,000 - 32,000; Full time

Job summary

Giorgio Armani S.p.a. in Lombardy is seeking a Junior Retail Trainer to support the Retail Training Team across Europe.

You will help develop staff skills, focusing on customer experience, sales techniques, and product knowledge, ensuring alignment with Giorgio Armani brand standards. The role requires 1–2 years in retail training, a Master's degree, fluency in Italian and English, strong MS Office skills, and a willingness to travel nationally and internationally.

Qualifications

• 1–2 years of experience in Retail Training within a corporate fashion environment.
• Master's Degree.
• Fluency in Italian and English; additional languages a plus.
• Strong knowledge of Microsoft Office and key Retail KPIs.

Responsibilities

• Deliver engaging in-store and online training sessions on sales techniques and customer experience.
• Monitor retail network with store visits and feedback reports.
• Prepare training materials, organize classrooms and events.
• Support content development for E-learning app and content updates.
• Coordinate induction programs and day-to-day admin of training activities.

Skills

Retail Training

Communication

Organization

Travel readiness

Education

Master's Degree

Tools

Microsoft Office

Job description

Giorgio Armani S.p.a. The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in many countries all over the world. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears. Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Context and Purpose of the job

The resource will join the Retail Training Team and support the implementation and coordination of training activities across the European retail network. Working closely with the team, the Junior Retail Trainer will contribute to the development of retail staff skills and knowledge, with a focus on customer experience, sales techniques and product expertise, ensuring consistency with Giorgio Armani brand values, standards and retail objectives.

Responsibilities

• Support the delivery of engaging and interactive in-store and online training sessions focused on sales techniques, Customer Experience, and product
• Support the monitoring of the retail network through structured store visits and the preparation of feedback reports highlighting key observations and areas for improvement
• Manage back-office activities related to the design and organization of classroom and in-store training programs
• Assist in the preparation of classroom training (room set-up, materials, presentations, and all resources required for course delivery)
• Assist in identifying training needs, including through the accurate analysis of relevant retail KPIs
• Support the development of content for the E-learning App and management of operational activities related to the platform
• Prepare and update training materials on an annual basis (layouts, latest collection photos, content, etc.)
• Support the management of regular communications with regional teams and stores (material updates, new available content, etc.) and maintain direct contact with them
• Support the organization of induction programs for retail roles
• Support the administrative management of day-to-day training activities

Requirements

• At least 1/2 years of experience in Retail Training within a corporate environment, preferably in the fashion industry
• Master's Degree
• Fluency in both Italian and English (additional languages are a plus)
• Excellent knowledge of the Microsoft Office suite
• Good knowledge of key Retail KPIs
• Passion for fashion, with strong awareness of current trends
• Strong communication, relational, organizational and analytical skills, proactive attitude, and willingness to travel both nationally and internationally

The base salary range for this position is 26.000-32.000 euros, CCNL Terziario, Distribuzione e Servizi.

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.