Dept. Manager – Luxury Fashion Store Leader

Giorgio Armani; Italia; On-site; EUR 35,000 - 40,000; Full time

Job summary

Giorgio Armani is seeking a Department Manager for the Emporio Armani Flagship Store in Milan Manzoni. You will work with the Store Manager to lead the assigned department, drive sales, and maximize performance while coaching Client Advisors to achieve excellence in service and results.

You will oversee staffing, training, stock management, and visual standards, ensuring impeccable store operation and a high-quality client experience. 3+ years in fashion/luxury and strong leadership are required.

Qualifications

• Must have 3+ years of experience in the same role, possibly within the Fashion & Luxury industry.
• Analytical skills and KPI knowledge.
• Fluent knowledge of English and Italian.
• Managerial skills and customer service skills.
• Outstanding communication and interpersonal skills.
• Excellent team leadership skills.
• Responsibility and reliability.

Responsibilities

• Drive sales by analysing performance data and implementing improvement strategies for your Department and for the whole store
• Analyse objectives provided by the Store Manager to the Client Advisors and drive their achievement
• Foster client-centric culture within the team, supporting them on client discovery, increasing loyalty of existing ones and sharing best practice on clienteling activities and sales
• Organize and conduct staff induction programs, trainings, morning briefings, one to one in order to support team’s growth and engagement
• Identify and develop talents within your team to propose for internal development opportunities in agreement with the Store Manager and the HR Team
• Support the Store Manager on staffing roaster and annual leave, always ensuring proper coverage of the selling floor and smooth store operations
• Ensure impeccable aesthetics in the store taking care of internal visual and windows display following VM guidelines
• Observe and apply Company policies and procedures, ensuring that all directives are observed in the store
• Oversee management of warehouse space and ensure availability of the full range of items in the collection. Monitor warehouse spaces dedicated for example to repairs, packaging, VM tools
• Supervise goods receiving and stock management are always efficient and timely
• Help the Store Manager maintaining organization of administrative responsibilities and supervise cash procedures and regulations
• Take an active role in inventory

Skills

Analytical skills

KPI knowledge

Managerial skills

Customer service skills

Communication skills

Team leadership

Reliability

Job description

Giorgio Armani is seeking a Department Manager for the Emporio Armani Flagship Store in Milan Manzoni. You will work with the Store Manager to lead the assigned department, drive sales, and maximize performance while coaching Client Advisors to achieve excellence in service and results.

You will oversee staffing, training, stock management, and visual standards, ensuring impeccable store operation and a high-quality client experience. 3+ years in fashion/luxury and strong leadership are required.