Global HQ Technician - Electrical & Field Support

Alpitronic; Trentino-Alto Adige; On-site; EUR 38,000 - 60,000; Full time

Benefits offered by this job

Bonus program

Additional benefits

Career growth opportunities

Job summary

Alpitronic is seeking a field service technician to perform complex troubleshooting, upgrades and commissioning across our global locations. You will provide on-site support for special customer cases, pilot installations and escalated issues.

You will support international service teams with targeted interventions and share expertise, while delivering remote technical guidance to Field Technicians via phone, video calls and digital tools.

Qualifications

• Vocational training or technical college in electrical engineering, electronics or mechatronics.
• Strong knowledge of electrical systems and troubleshooting; service experience is a plus.
• Familiar with electrical service standards and safety regulations.
• Customer-focused with good communication; structured and independent work style.
• Valid driving license class B and willingness to travel.
• English proficiency; additional languages is an advantage.

Responsibilities

• Troubleshoot, upgrades and commissioning across global locations.
• Provide on-site support for special cases, pilot installations and escalated issues.
• Support international service teams with targeted interventions.
• Deliver remote technical guidance to Field Technicians via phone, video calls and digital tools.
• Contribute to internal training and hands-on learning for new Technicians.
• Collaborate on strategic projects: prototype testing, product improvements and process optimization.

Skills

Electrical troubleshooting

Customer focus

Communication

Independent work style

Driving license B

Willingness to travel

English proficiency

Education

Vocational training in electrical engineering

Mechatronics background

Electronics background

Job description

Alpitronic is seeking a field service technician to perform complex troubleshooting, upgrades and commissioning across our global locations. You will provide on-site support for special customer cases, pilot installations and escalated issues.

You will support international service teams with targeted interventions and share expertise, while delivering remote technical guidance to Field Technicians via phone, video calls and digital tools.