Global French-Speaking Quotation Specialist (Hybrid)

LGC Group; Lombardia; Ibrido; EUR 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

LGC Standards, a division of LGC Group, is seeking a French-speaking Quoting Specialist to support customers across French-speaking markets from our hybrid office in Sesto San Giovanni (Milan), Italy. You will prepare accurate quotations, manage inquiries, and collaborate with Sales, Operations and Customer Service to ensure a seamless customer experience.

You will build strong client relationships, navigate product requirements, and promote our digital tools while maintaining high attention to

Competenze

• Fluent French and strong English are required.
• Experience in customer service, quotations, sales support, or a similar role.
• Proactive mindset and a genuine desire to help customers succeed.
• Strong communication and relationship-building skills.
• Excellent attention to detail and organisational abilities.
• Experience using CRM systems such as Salesforce, IFS, or similar.
• Ability to manage multiple priorities in a fast-paced environment.

Mansioni

• Create accurate and timely quotations for customers across French-speaking markets.
• Manage customer enquiries and help customers find the right products and solutions.
• Follow up on quotations and support their conversion into orders.
• Build strong relationships with customers and act as a trusted point of contact.
• Collaborate with Sales, Customer Service, Supply Chain and Operations teams.
• Support customers across phone, email, Salesforce and other digital channels.
• Encourage adoption of our webshop and digital self-service solutions.
• Handle regulated product enquiries responsibly and in line with compliance requirements.
• Identify opportunities to improve customer experience and internal processes.

Conoscenze

Fluent French

Strong English

Customer service

Quotations

Sales support

CRM (Salesforce)

Attention to detail

Multitasking

Team collaboration

Strumenti

Salesforce

IFS

Descrizione del lavoro

LGC Standards, a division of LGC Group, is seeking a French-speaking Quoting Specialist to support customers across French-speaking markets from our hybrid office in Sesto San Giovanni (Milan), Italy. You will prepare accurate quotations, manage inquiries, and collaborate with Sales, Operations and Customer Service to ensure a seamless customer experience.

You will build strong client relationships, navigate product requirements, and promote our digital tools while maintaining high attention to