Global Dynamics 365 Chapter Lead & Platform Architect

Ariston Group; Milano; In loco; EUR 52.000 - 77.000; Tempo pieno

Vantaggi offerti da questo lavoro

Opportunity to lead strategic digital能

Exposure to cutting-edge technologies

International environment

Direct impact on customer experience

Descrizione del lavoro

Ariston Group is seeking a Chapter Lead Microsoft Dynamics to drive the evolution of our CRM and customer engagement platforms across brands and markets. You will lead a distributed, international team of Dynamics analysts, developers, and specialists, ensuring successful design, delivery, and continuous improvement of Dynamics 365 solutions (Service, Marketing, Sales).

As a technical and functional leader, you will bridge business strategy and digital execution, accelerate innovation with

Competenze

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• 5+ years of hands-on experience with Microsoft Dynamics 365 (Sales, Marketing, Service), including both functional process design and technical customization/development
• 3+ years of experience in a leadership or team management role, ideally leading international, distributed, and cross-functional teams
• Strong functional and technical expertise
• Knowledge of Dynamics 365, Power Platform, and integration patterns
• Experience with enterprise integrations
• Understanding of Agile methodologies, strong analytical and problem-solving skills
• Willingness to travel up to 25%

Mansioni

• Lead, mentor, and develop a cross-functional, international chapter of Dynamics 365 analysts, developers, and specialists, fostering a culture of collaboration, continuous learning, and knowledge sharing
• Drive the end-to-end architecture, design, and evolution of Dynamics 365 (Service, Marketing, Sales) solutions
• Act as the primary subject matter expert for the entire D365 stack, providing architectural guidance, best practices, and governance across all product teams
• Ensure alignment between business needs and digital capabilities
• Oversee the full lifecycle of D365 initiatives
• Establish and enforce development standards, DevOps practices, and application lifecycle management (ALM) processes to guarantee solution quality, security, and reliability
• Contribute to the integration strategy with other enterprise platforms
• Drive adoption of Microsoft AI stack including Copilot, Copilot Studio, Azure AI and Fabric, within D365
• Collaborate closely with Product Owners, Business Analysts, Enterprise Architects, and business stakeholders
• Manage relationships with external partners and vendors

Conoscenze

Leadership experience

Dynamics 365 expertise

Power Platform

Enterprise integrations

Agile methodologies

Analytical skills

Travel readiness

Formazione

Bachelors or Masters degree in CS/Engineering

Strumenti

Dynamics 365

Power Platform

Descrizione del lavoro

Ariston Group is seeking a Chapter Lead Microsoft Dynamics to drive the evolution of our CRM and customer engagement platforms across brands and markets. You will lead a distributed, international team of Dynamics analysts, developers, and specialists, ensuring successful design, delivery, and continuous improvement of Dynamics 365 solutions (Service, Marketing, Sales).

As a technical and functional leader, you will bridge business strategy and digital execution, accelerate innovation with