General Manager, Global Forwarding Solutions (Italy)

TVS Supply Chain Solutions Limited; Vignate; On-site; EUR 120,000 - 180,000; Full time

Job summary

TVS Supply Chain Solutions Limited seeks a seasoned country leader to guide the business across freight forwarding and logistics, aligning with TVS Mobility Group objectives and delivering sustainable growth and profitability.

You will oversee multi-location operations, drive commercial effectiveness, procurement, and customer service, and build high-performing teams through budgeting, forecasting, and data-driven decision making, embracing digital platforms to improve service delivery and

Qualifications

• 10 years of experience in freight forwarding and logistics, with extensive exposure to air freight, ocean freight, domestic transportation, sales, operations and country management.
• Proven track record in driving profitable growth through effective P&L management, business development, strategic planning, budgeting, forecasting, and market expansion.
• Strong expertise in freight operations, procurement, carrier and vendor management, commercial negotiations, service performance, and operational excellence.
• Extensive experience managing strategic relationships with customers, carriers, agents, vendors, overseas network partners, and key business stakeholders.
• Demonstrated success in leading cross-functional teams, developing talent, driving accountability, and building high-performing organizations.

Responsibilities

• Lead the overall business, operational, and financial performance of the country organization, ensuring alignment with corporate objectives and the delivery of sustainable growth and profitability.
• Drive strategic business development across air freight, ocean freight, and integrated logistics services while strengthening key customer relationships and expanding market presence.
• Oversee all aspects of freight forwarding operations across multiple locations, including commercial management, procurement, customer service, and operational execution.
• Partner closely with sales, global account teams, carriers, agents, and international network offices to deliver exceptional service, operational excellence, and profitable growth.
• Provide leadership in budgeting, forecasting, business planning, and performance management while developing high-performing teams and ensuring optimal resource utilization.
• Champion continuous improvement, operational discipline, and data-driven decision-making, leveraging digital platforms and industry best practices to enhance service delivery, productivity, and customer satisfaction.

Skills

Freight forwarding

Logistics operations

P&L management

Strategic business development

Leadership & team building

Job description

Company Description

TVS Supply Chain Solutions (TVS SCS), part of TVS Mobility Group, is one of India's largest and fastest growing integrated supply chain organizations, with operations across India and select global markets. The company combines a strong brand heritage with deep expertise in multi-sector dynamics, local markets, and complex logistics operations. Over the last two decades, TVS SCS has pioneered outsourced logistics in India, delivering customized, tech-enabled solutions for large and complex supply chains. With a team of approximately 17,000 people, TVS SCS supports international organizations, government departments, and businesses of all sizes. The company's culture is guided by the core values of trust, value, and service, emphasizing operational excellence and long-term partnerships.

Role Description

Lead the overall business, operational, and financial performance of the country organization, ensuring alignment with corporate objectives and the delivery of sustainable growth and profitability. Responsible for driving strategic business development across air freight, ocean freight, and integrated logistics services while strengthening key customer relationships and expanding market presence.

Oversee all aspects of freight forwarding operations across multiple locations, including commercial management, procurement, customer service, and operational execution. Partner closely with sales, global account teams, carriers, agents, and international network offices to deliver exceptional service, operational excellence, and profitable growth.

Provide leadership in budgeting, forecasting, business planning, and performance management while developing high-performing teams and ensuring optimal resource utilization. Champion continuous improvement, operational discipline, and data-driven decision-making, leveraging digital platforms and industry best practices to enhance service delivery, productivity, and customer satisfaction.

Qualifications

• 10 years of experience in freight forwarding and logistics, with extensive exposure to air freight, ocean freight, domestic transportation, sales, operations and country management.
• Proven track record in driving profitable growth through effective P&L management, business development, strategic planning, budgeting, forecasting, and market expansion.
• Strong expertise in freight operations, procurement, carrier and vendor management, commercial negotiations, service performance, and operational excellence.
• Extensive experience managing strategic relationships with customers, carriers, agents, vendors, overseas network partners, and key business stakeholders.
• Demonstrated success in leading cross-functional teams, developing talent, driving accountability, and building high-performing organizations.