Front Office and Back Office Assistant

Globeducate; Milano; In loco; EUR 23.000 - 28.000; Tempo pieno

Descrizione del lavoro

ICS Milan is seeking a dedicated Front Office and Back Office Assistant to join the team. The role reports to the School Manager and involves welcoming visitors, handling inquiries, and supporting the administrative team.

You will manage the reception area, coordinate bus arrivals and pickups, and assist in organizing school events and activities. Strong communication, organizational skills, and English (C2) are essential.

Competenze

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience in a similar role, preferably in an educational setting.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• C2 level of English.

Mansioni

• Greet and assist visitors, students, and staff in a professional and courteous manner.
• Answer and direct incoming phone calls to the appropriate departments.
• Manage the reception area, ensuring it is always welcoming.
• Handle inquiries and provide information about the school’s programs and services.
• Work with internal staff and external suppliers.
• Support the administrative team.
• Organize bus management for arrival and pick up at school.
• Assist in organizing school events, activities and extracurricular activities.

Conoscenze

Communication

Multitasking

Organizational skills

Interpersonal skills

English proficiency

Formazione

High school diploma

Strumenti

Microsoft Office Suite

Descrizione del lavoro

We are seeking a dedicated and versatile Front Office and Back Office Assistant to join our team at IC??.

The position reports directly to the School Manager.

Key Responsibilities:

• Greet and assist visitors, students, and staff in a professional and courteous manner.
• Answer and direct incoming phone calls to the appropriate departments.
• Manage the reception area, ensuring it is always welcoming.
• Handle inquiries and provide information about the school’s programs and services.
• Work with internal staff and external suppliers.
• Support the administrative team.
• Organize bus management for arrival and pick up at school.
• Assist in organizing school events, activities and extracurricular activities.

Qualifications:

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience in a similar role, preferably in an educational setting.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and other relevant software.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• C2 level of English.

Safeguarding Statement:

ICS Milan is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.