Front Desk Intern – Luxury Hotel, Milan (Training & Perks)

Four Seasons Hotels Limited; Lombardia; On-site; EUR 5,600 - 6,700; Part time

Benefits offered by this job

Monthly stipend

Training & development

Dry cleaning

Employee meals

ESG initiatives

Global career opportunities

Job summary

Four Seasons Hotel Milan is offering a 6-month internship in the Front Desk Department. The role focuses on welcoming guests, handling check-in/check-out, and providing information while coordinating with housekeeping and maintenance to ensure guest satisfaction.

The internship emphasizes developing communication and organizational skills, with multilingual tasks in Italian and English, and access to extensive training and employee benefits.

Qualifications

• Reading, writing and speaking Italian and English.
• Attention to detail and strong interpersonal skills.
• Service passion for delivering genuine guest experiences.

Responsibilities

• Welcome guests and assist with check-in/check-out procedures.
• Maintain an organized front desk area and manage reservations.
• Collaborate with housekeeping, room service and maintenance to fulfill requests.
• Learn front desk operations and develop customer service and communication skills.

Skills

Italian language

English language

Attention to detail

Interpersonal skills

Multitasking

Customer service

Job description

Four Seasons Hotel Milan is offering a 6-month internship in the Front Desk Department. The role focuses on welcoming guests, handling check-in/check-out, and providing information while coordinating with housekeeping and maintenance to ensure guest satisfaction.

The internship emphasizes developing communication and organizational skills, with multilingual tasks in Italian and English, and access to extensive training and employee benefits.