Financial CX Intern: Invoicing & Customer Experience

Deutsche Post; Rosate; On-site; EUR 7,600 - 10,000; Full time

Benefits offered by this job

Meal vouchers

Company shuttle from Milan

Job summary

DHL Express Italy, part of DHL Group, offers a six-month full-time internship in Financial Customer Service at Innovation Campus, Peschiera Borromeo (MI). You will learn administrative processes and contribute to customer experience in a multinational environment.

The role focuses on handling invoice disputes and clarifications, with Excel and Office365, while English at B1 level is encouraged. A Diploma in Accounting or equivalent is requested; a monthly reimbursement of €800 gross plus meal

Qualifications

• Diploma in Accounting or equivalent.
• Teamwork and collaboration.
• Good knowledge of Office365.

Responsibilities

• Managing administrative procedures relating to invoice disputes and/or requests for clarification from customers and company departments.
• Managing activities in accordance with company procedures and objectives.

Skills

Administrative processes

Interpersonal skills

Customer experience

Excel

English (B1)

Education

Diploma in Accounting or equivalent

Tools

Office365

Job description

DHL Express Italy, part of DHL Group, offers a six-month full-time internship in Financial Customer Service at Innovation Campus, Peschiera Borromeo (MI). You will learn administrative processes and contribute to customer experience in a multinational environment.

The role focuses on handling invoice disputes and clarifications, with Excel and Office365, while English at B1 level is encouraged. A Diploma in Accounting or equivalent is requested; a monthly reimbursement of €800 gross plus meal