Field services Engineer CT- PET - Puglia&Basilicata

GE HealthCare; Lombardia; On-site; EUR 36,000 - 49,000; Full time

Job summary

GE HealthCare in Italy is seeking a Field Service Engineer to install, configure, maintain, and repair medical equipment, ensuring regulatory compliance and optimal performance. This role focuses on a single modality, with responsibilities spanning testing, staff training, preventive maintenance, and diligent documentation of service activity.

You will analyze service data using Excel/PowerPoint, communicate clearly with customers, and coordinate remotely when needed.

Qualifications

• Proficient in CT PET and Nuclear Medicine modalities.
• Knowledge of Lean & Continuous Improvement principles.
• English and Italian language skills.
• Experience with service data analysis and presenting findings.

Responsibilities

• Install and configure medical equipment, focusing on one modality.
• Test and calibrate to ensure optimal performance.
• Train healthcare staff on operation and basic troubleshooting.
• Perform preventive maintenance and corrective operations of moderate complexity.
• Capture and maintain accurate work documentation, including debriefing, parts ordering, and KPI metrics.
• Apply and coach to ensure EHS and compliance standards are met.
• Leverage knowledge to assist with contract and on-demand revenue growth.
• Escalate complex problems to experienced peers.
• Lead communications with customers and serve as escalation point for concerns, including installations.
• Remote fixing and equipment diagnostics.

Skills

Company culture

Curiosity and problem solving

Safety mindset

Collaboration

Time management

Customer focus

Communication skills

English/Italian bilingual

Excel/PowerPoint

Data analysis tools

Network troubleshooting

Tools

Excel

PowerPoint

Job description

Job Description Summary

Field Service Engineer Puglia& Basilicata is responsible for installation, configuration, maintenance, and repair of medical equipment, ensuring optimal performance and compliance with regulatory standards

Location: Puglia

Job Description

• Install and configure a range of medical equipment, focusing on one modality.
• Conduct testing and calibration to ensure optimal performance.
• Train healthcare staff on operation and basic troubleshooting.
• Perform preventive maintenance and corrective operations of moderate complexity.
• Capture and maintain accurate work documentation, including debriefing, parts ordering, and KPI metrics.
• Apply and coach to ensure EHS and compliance standards are met.
• Leverage customer knowledge to assist with contract and on-demand revenue growth.
• Escalate complex problems to experienced peers.
• Lead communications with customers and serve as escalation point for concerns, including installations.
• Remote fixing and equipment diagnostics

Technical Knowledge

• Proficient in CT PET, Nuclear Medicine modalities; developing knowledge in another.
• Knowledge of Lean & Continuous Improvement principles.

Skills

• Embrace company cultural behaviors.
• Technical curiosity to learn and solve problems.
• Safety-first mindset.
• Collaboration and one-team approach.
• Rigor, organization, and efficient time management.
• Customer-focused mindset.
• Strong written and verbal communication skills.
• English and Italian: Read, understand, and hold conversations.
• Skilled in using Excel, PowerPoint, and other tools to analyze service data and present findings clearly and effectively.
• Comfortable using digital tools to analyze performance data and communicate results through structured presentations.
• Capable of assisting with network setup and troubleshooting for connected medical devices, including IP configuration and basic IT coordination.

For Italy based positions,

Annual Salary Range: 35,600.00 EUR - 48,950.00 EUR
C.C.N.L per i dipendenti dalle Industrie Metalmeccaniche private e della Installazione di impianti sottoscritto da Federmeccanica, Assistal, Fim-CISL, Fiom-CGIL e Uilm-UIL.

Placement within this range depends on:

Relevant skills and qualifications

Prior job-related experience

Internal equity considerations (alignment with colleagues in similar roles) e.tc.

We review pay ranges regularly to ensure they remain competitive with the external market and align with our internal equity considerations.

For this application we also evaluate candidates who meet the requirements set out in the art. 1 or belonging to the protected categories referred to in art. 18 of law 68/99

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Behaviors

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Total Rewards

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information

Relocation Assistance Provided: No