Field Service Telematics Specialist – Install & Support

Geotab; Ferrara; Ibrido; EUR 42.000 - 64.000; Tempo pieno

Descrizione del lavoro

Geotab is seeking a Field Service Technical Specialist to support product development, customer implementations, and field service quality worldwide. You will assist installers, define installation requirements, and ensure high standards across installations and audits.

Ideal candidates bring a diploma or degree, automotive electronics knowledge, and the ability to travel up to 40% internationally. The role blends hardware and software integration with hands-on field work in a flexible hybrid

Competenze

• Post-secondary diploma/degree or equivalent experience.
• Experience in installation field service in Telematics/Automotive.
• Experience with OBD/CAN, SAE vehicle standards, and serial data interfaces.
• Experience with hardware and software integration.
• Knowledge of automotive electronic components.
• Experience managing third‑party contractor relationships.
• Proficiency with automotive/electronics test equipment and hand tools.
• Knowledge of cellular, GPS and serial data networks.
• Ability to travel internationally up to 40%.

Mansioni

• Support product development, customer implementations, and field service quality.
• Provide technical support for designs, installations, testing, and audits.
• Collaborate with Product, R&D, Sales, Field Services, and Learning & Development.
• Assist installers and partners with real-time technical guidance as needed.
• Develop installation documentation, wiring schematics, and training materials.
• Maintain installation standards and update product guides with latest info.
• Participate in installer performance evaluations and audits.
• Travel internationally up to 40% to support sites and pilots.
• Contribute to Geotab strategic initiatives and partner programs.

Conoscenze

Interpersonal skills

Analytical thinking

Problem-solving

Travel capability

Formazione

Post-Secondary Diploma/Degree or equivalent experience

Strumenti

OBD & CAN communications

Automotive test equipment

Hand tools

Descrizione del lavoro

Geotab is seeking a Field Service Technical Specialist to support product development, customer implementations, and field service quality worldwide. You will assist installers, define installation requirements, and ensure high standards across installations and audits.

Ideal candidates bring a diploma or degree, automotive electronics knowledge, and the ability to travel up to 40% internationally. The role blends hardware and software integration with hands-on field work in a flexible hybrid