Field Service Technician: Remote Diagnostics & Site Support

Kardex; Bologna; On-site; EUR 28,000 - 36,000; Full time

Job summary

Kardex Remstar in Bologna, Italy, is seeking an enthusiastic Field Service Technician to join our Life Cycle Services team. You will perform maintenance and technical support on installed equipment, diagnose issues, and install, calibrate and repair systems at customer sites.

You should have an electrotechnical/electronics/mechanical background, several years of field experience, enjoy building customer relationships, and be willing to travel and work outside standard hours.

Qualifications

• Diploma in electrotechnical, electronics or mechanical field.
• Several years in industry maintenance and field work.
• Strong customer relationship skills.
• Willing to travel and be on-call.

Responsibilities

• Maintenance and technical support for installed equipment.
• Decide modernization or replacement needs, troubleshoot.
• Install, configure, calibrate and repair systems at customer sites.
• Perform remote diagnostics.
• Conduct periodic breakdown services.

Skills

Customer focus

Field service

Diagnostic skills

Driving license

Education

Tech diploma

Job description

Kardex Remstar in Bologna, Italy, is seeking an enthusiastic Field Service Technician to join our Life Cycle Services team. You will perform maintenance and technical support on installed equipment, diagnose issues, and install, calibrate and repair systems at customer sites.

You should have an electrotechnical/electronics/mechanical background, several years of field experience, enjoy building customer relationships, and be willing to travel and work outside standard hours.