Field Service Specialist

Salesforce, Inc.; Varese; On-site; EUR 90,000 - 120,000; Full time

Job summary

Salesforce, Inc. cerca un professionista senior nel pre-sales di Field Service per tradurre requisiti in architetture Salesforce Field Service scalabili.

Guiderai sessioni di progettazione tecnica, presenterai valore esecutivo e allineerai scheduling, asset management e mobilità agli obiettivi del cliente, lavorando con team cross-funzionali per dimostrare valore a scala enterprise. Questo ruolo richiede eccellente presenza esecutiva e capacità di condurre dimostrazioni al livello C-suite,

Qualifications

• 7+ anni di esperienza nel pre-sales enterprise software o architettura tecnica focalizzata su field service, asset management o soluzioni mobili.
• La laurea in Informatica, Ingegneria, Information Systems, Business o equivalente.
• Forte esperienza in Salesforce Field Service (FSL), incluse gestione pianificazione, mobilità e asset management.
• Capacità di progettare e presentare soluzioni end-to-end per deploy enterprise.
• Esperienza nel condurre discovery session e tradurre requisiti in roadmap.

Responsibilities

• Guidare sessioni di design tecnico e documentare workflow di dominio.
• Tradurre requisiti del cliente in architetture Field Service scalabili.
• Dimostrare valore esecutivo e presentare raccomandazioni al C-suite.
• Allineare scheduling, asset management e mobility agli obiettivi di business.
• Collaborare con team cross-funzionali per modellare deployments a scala aziendale.
• Gestire due diligence tecnica e valutazione dei rischi in deal complessi.

Skills

Field Service Pre-Sales

Salesforce Field Service

Solution Architecture

Executive Presentation

Discovery Sessions

Integration & APIs

Competitive Positioning

Education

Bachelor's degree or equivalent

Tools

Salesforce Field Service (FSL)

APIs

Middleware

IoT

Job description

Overview

In this role you drive complex Field Service deals by translating client requirements into scalable Salesforce Field Service architectures. You will lead technical design sessions, demonstrate value to executives, and align scheduling, asset management, and mobile capabilities with the customer’s business objectives. You’ll work with cross-functional teams to prove how Field Service solutions deliver measurable value, shaping deployments at enterprise scale. This is a chance to influence how AI-powered scheduling transforms field service across industries.

Responsabilità

• Demonstrate deep familiarity with scheduling in mobile, asset management, and integration technologies
• Understand market landscape, competition, and technical architecture to position Salesforce Field Service as the top choice
• Provide actionable technical recommendations to drive usage at scale in production
• Lead technical design sessions and document domain-specific workflows aligned with client objectives
• Foster customer champions and establish technical credibility through discovery
• Present executive-level product demonstrations and articulate the value of Field Service solutions
• Translate business requirements into solution architectures and roadmaps leveraging Field Service, assets, and mobile capabilities
• Manage technical due diligence and risk management for complex deployments

Requisiti fondamentali

• 7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture with focus on field service, asset management, or mobile workforce solutions
• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience
• Deep expertise in Salesforce Field Service (FSL) including scheduling optimization, mobile capabilities, and asset management configuration
• Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments
• Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps
• Strong executive presence — comfortable delivering product demonstrations and presenting technical recommendations to C-suite and VP-level stakeholders
• Demonstrated ability to manage technical due diligence and risk assessment in complex deal cycles
• Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT)
• Experience in competitive positioning and understanding of the field service technology landscape

• Executive presence
• Strong communication and presentation skills
• Strategic thinking and alignment with business objectives
• Salesforce Field Service
• Scheduling optimization
• Asset management configuration