Field Service Specialist

Salesforce, Inc.; Monza; On-site; EUR 70,000 - 110,000; Full time

Job summary

Salesforce, Inc. è alla ricerca di un professionista di pre-vendita senior per tradurre requisiti in architetture Salesforce Field Service scalabili.

Condurrai sessioni di design tecnico, dimostrerai valore a dirigenti e allineerai scheduling, asset management e mobile capabilities con gli obiettivi del cliente a supporto di implementazioni su scala enterprise. Ti occuperai di presentazioni a livello esecutivo, crescita della credibilità tecnica e definizione di roadmap, collaborando con team

Qualifications

• 7+ anni di esperienza in pre-vendita enterprise software, con focus su field service, gestione asset o soluzioni mobile workforce.
• Laurea in Informatica, Ingegneria, Information Systems o titolo equivalente.
• Profonda expertise in Salesforce Field Service (FSL) tra cui scheduling optimization, mobilità e asset management.
• Capacità di progettare e presentare soluzioni end-to-end per deployments enterprise.
• Esperienza nel guidare discovery tecnico e tradurre requisiti in architetture e roadmaps.
• Presenza esecutiva: capacità di presentare a C-level e VP.
• Familiarity con API, middleware e IoT nelle architetture field service.

Responsibilities

• Dimostrare familiarità con scheduling, asset management e integrazioni mobili.
• Progettare soluzioni Field Service per deployments enterprise.
• Guidare sessioni di design tecnico e documentare flussi di lavoro.
• Presentare dimostrazioni a livello esecutivo e evidenziare valore della soluzione.
• Gestire diligence tecnica e risk assessment in deal complessi.

Skills

Executive presence

Comunicazione

Strategic thinking

Salesforce Field Service

Education

Laurea in CS/Ingegneria/IS

Tools

Salesforce Field Service

Scheduling optimization

Mobile capabilities

Asset management configuration

Job description

Overview

In this role you drive complex Field Service deals by translating client requirements into scalable Salesforce Field Service architectures. You will lead technical design sessions, demonstrate value to executives, and align scheduling, asset management, and mobile capabilities with the customer’s business objectives. You’ll work with cross-functional teams to prove how Field Service solutions deliver measurable value, shaping deployments at enterprise scale. This is a chance to influence how AI-powered scheduling transforms field service across industries.

Responsabilità

• Demonstrate deep familiarity with scheduling in mobile, asset management, and integration technologies
• Understand market landscape, competition, and technical architecture to position Salesforce Field Service as the top choice
• Provide actionable technical recommendations to drive usage at scale in production
• Lead technical design sessions and document domain-specific workflows aligned with client objectives
• Foster customer champions and establish technical credibility through discovery
• Present executive-level product demonstrations and articulate the value of Field Service solutions
• Translate business requirements into solution architectures and roadmaps leveraging Field Service, assets, and mobile capabilities
• Manage technical due diligence and risk management for complex deployments

Requisiti fondamentali

• 7+ years of experience in enterprise software pre-sales, solution consulting, or technical architecture with focus on field service, asset management, or mobile workforce solutions
• Bachelor's degree in Computer Science, Engineering, Information Systems, Business, or related field; or equivalent practical experience
• Deep expertise in Salesforce Field Service (FSL) including scheduling optimization, mobile capabilities, and asset management configuration
• Proven ability to architect and present end-to-end solution designs for complex, enterprise-scale deployments
• Experience leading technical discovery sessions and translating business requirements into solution architectures and roadmaps
• Strong executive presence — comfortable delivering product demonstrations and presenting technical recommendations to C-suite and VP-level stakeholders
• Demonstrated ability to manage technical due diligence and risk assessment in complex deal cycles
• Familiarity with integration technologies and patterns relevant to field service environments (APIs, middleware, IoT)
• Experience in competitive positioning and understanding of the field service technology landscape

• Executive presence
• Strong communication and presentation skills
• Strategic thinking and alignment with business objectives
• Salesforce Field Service
• Scheduling optimization
• Asset management configuration