Field Service Engineer (mf/x) - Italy

Qlar Group; Italia; In loco; EUR 45.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Training opportunities

Global team

Travel opportunities

Descrizione del lavoro

Qlar Group in Italy seeks a Field Service Engineer to install, commission, service, maintain and repair our systems at customer sites. You will work closely with Customer Support and Service Teams across Europe to ensure high system availability.

The role requires 5+ years in field service, a technical degree, willingness to travel nationally and internationally, and fluency in Italian and English. You will be based in Italy and join a global team focused on sustainable solutions.

Competenze

• 5+ years of field service, installation and maintenance experience in technical environments.
• Technical education or degree in electrical, mechanical, or mechatronics.
• Willingness to travel nationally and internationally.
• Strong customer orientation and communications in Italian and English.

Mansioni

• Install, commission, service, maintain and repair systems at customer sites.
• Diagnose faults, analyze root causes, and implement corrective actions.
• Troubleshoot, repair, retrofit and upgrade to maximize system availability.
• Support tests, system optimization, and alignment activities.
• Train customers in operation and maintenance.
• Document service activities and reports.
• Identify spare parts and service-related sales opportunities.
• Collaborate with international teams.

Conoscenze

Customer orientation

Communication skills

Italian language

English language

Independence

Formazione

Electrical/Mechanical/Mechatronics degree

Strumenti

Industrial weighing & dosing systems knowledge

Fieldbus communication

Descrizione del lavoro

Digital and sustainable solutions that enable companies to achieve a climate-neutral future—that is Qlar's driving force and mission. Our success is built on more than 140 years of experience and the strong Schenck Process brand. With Qlar, we continue our journey as one of the world’s leading companies in the field of climate-neutral material transformation. Every day, we work to develop new, innovative solutions and sustainable process technologies for a wide range of industries.

Are you looking for complex tasks and exciting challenges in an international environment? Then you’ve come to the right place! Our open and collaborative corporate culture allows you to thrive, contribute your individual strengths, and grow alongside us.

As Field Service Engineer (mf/x) - Italy you ensure reliable installation, commissioning, maintenance, and repair of our systems and equipment at customer sites. In this role you will be based in Italy and work in close collaboration with Customer Support and Service Teams in Europe.

• Perform installation, commissioning, service, maintenance, and repair of systems and equipment
• Diagnose technical faults, analyze root causes, and implement corrective actions independently
• Carry out troubleshooting, repairs, as well as retrofit and upgrade activities to ensure high system availability
• Support acceptance tests, system optimization, and technical alignment activities depending on your qualification and area of expertise
• Train and instruct customers in the operation and maintenance of our systems
• Document service activities accurately, including measurement reports, fault logs, service reports, assembly reports, and travel expense reports
• Identify sales opportunities for spare parts and service-related offerings
• Work closely with international teams and contribute to effective cross-cultural collaboration

Qualification

• 5+ years of professional experience in field service, installation & maintenance in a technical or industrial environment
• Technical education or degree in electrical engineering, mechanical engineering, mechatronics, or a comparable field
• Preferred: Experience with industrial weighing and dosing systems as well as fieldbus communication
• Ability to work independently and solve technical issues directly at customer sites
• High customer orientation and strong communication skills in Italian and English language; additional languages are a plus
• Willingness to travel nationally and internationally on regular base flexibly in changing environments

Sustainably attractive – What do we offer?

• An exciting environment with a dynamic global market leader
• Competitive compensation packageincluding performance-based components
• A wide range of training and development opportunities
• A team of colleagues who will support you and look forward to you joining them

About us

Qlar (formerly Schenck Process) is a global provider of sustainable products, integrated solutions, and services in mission-critical applications for bulk materials. Headquartered in Darmstadt, Germany, the group has more than 1,100 employees with a presence in over 13 countries focusing on markets alongside chemicals and performance materials, infrastructure and energy as well as alternative fuels. The production sites are located around the globe in Germany, India, China, UK and Czech Republic.

The product range includes solutions for industrial weighing, feeding, conveying, milling and grinding, and related digital applications of the CONiQ product family. With its testing infrastructure of 4 global test centres and 6 centres of competence, Qlar knows more than 40,000 different bulk materials across its relevant verticals.

Under the motto "driving circular transformation" the long-established international company is taking on a leading role in climate-neutral material processing and will focus even more strongly on digitalised and sustainable solutions in future, helping their clients to achieve a carbon-neutral sector by 2050.

For more information, please visit https://www.qlar.com