Service engineer / service technician in Italy (all genders)

Steinert; Italia; In loco; EUR 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company car

Laptop and mobile phone

Tools box and safety equipment

Flexible hours / mobile working

Descrizione del lavoro

Steinert is seeking a Service Engineer to manage commissioning, maintenance and troubleshooting of separation machines mainly for Italy, with global project involvement. The role requires strong Italian and English communication, willingness to travel, and hands-on experience in service delivery.

You will plan tools, support service sales and produce detailed service documentation. Flexible hours and mobile working options are available within a growing international group.

Competenze

• Degree in engineering or technical education specialized in electrical engineering or mechatronics.
• Experience as service engineer/technician and in service delivery.
• Good communications in Italian and English; willingness to travel.

Mansioni

• Preparation, planning and conduction of services for separation machines and systems, with focus on Italy and globally: commissioning, maintenance, troubleshooting, interventions, remote supports, trainings.
• Plan required tools and equipment.
• Support in service sales (spare parts, wear parts, and service agreements).
• Create service reports, commissioning protocols, action plans, time sheets.
• Communicate with customers and provide consultation.

Conoscenze

Italian language

English language

Communication skills

Analytical thinking

Problem solving

Formazione

Engineering degree (Electrical or Mechatronics)

Strumenti

MS 365

Descrizione del lavoro

Would you like to help ensure that the world does not run out of resources and become part of the circular economy? Then STEINERT is the right place for you. We have been building sorting technologies and solving sorting tasks used in recycling and mining since 1889 in Cologne. Based in Cologne/Germany and at home around the globe, 550 colleagues worldwide work on the development of sustainable sorting technologies. As a medium-sized company, we are international, traditional and innovative at the same time. We offer our employees responsibility thanks to flat hierarchies and short decision-making paths. With us, you can combine your further development with the growth of an international and solidly positioned group.

Here's what you can do for us:

• Preparation, planning and conduction of services for/on our separation machines and systems with focus on Italy and globally:
  • Commissioning
  • Maintenance
  • Troubleshoots
  • Interventions
  • Remote Supports
  • Trainings
• Planning the required tools and equipment
• Active support in service sales - spare and wear parts as well as service agreements.
• Conducting deep-dives on complex errors and improvement potentials
• Creation of:
  • Service Reports
  • Commissioning Protocols
  • Action Plans
  • Time Sheets
• Customer communication and consultation

You bring with you:

• Degree in engineering or technical education specialized in electrical engineering or mechatronics
• Professional experience as Service engineer/technician
• Professional experience in Service-Excellence and -Delivery
• Experience in MS 365 and related software
• Very good communication skills in written and spoken Italian and English (other language advantages)
• High level of engagement & pro-activeness
• Strong comprehension capabilities & analytical thinking
• Good problem solving and mediation skills
• Willingness to travel 70-90% nationally and neighboring states
• Willingness to participate in regular technical trainings (also in Germany)
• Current Driver’s license

This is what we offer:

• A forward-thinking working environment in a growing company
• Opportunities for further training
• Flexible hours and mobile working
• Company Laptop and Mobile Phone
• Tools box fully equipped as well as work clothes and necessary safety equipment
• Company car