Field Service Engineer - Mechanical

Efi; Bardi; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

EFI is seeking a Field Service Engineer to join our Reggiani Service Team in the Bergamo area, Italy. The role focuses on on-site technical support for inkjet and traditional textile printers, with extensive travel across Europe to customer sites.

The ideal candidate will have a technical degree in mechatronics or related field, be fluent in English, and possess strong problem-solving and calibration skills, with willingness to travel 6–8 months per year.

Qualifications

• Technical degree or equivalent experience in Mechatronics (mechanical and electrical) or related field.
• Knowledge of textile printing products and chemical processes is advantageous.
• Fluent in English, both written and spoken.
• Strong interest in computer technology and machine calibration.
• Knowledge of basic electronic skills.
• Experience in commissioning industrial machinery is advantageous.
• Proficiency with personal computers and Microsoft Windows operating systems is required.
• Strong communication skills, customer focus, and a proactive approach to problem solving.
• Willingness to travel extensively, including abroad for 2–4 weeks at a time, 6–8 months per year.

Responsabilités

• Travel extensively throughout Europe and to customer sites.
• Provide end-to-end technical support to our global customer base.
• Offer on-site technical support for inkjet and traditional textile printers.
• Support trade shows and exhibitions with machine setup, calibration, and tear-down.
• Deliver end-user training at operator level.
• Provide technical feedback to Italian R&D and Service teams.

Connaissances

Fluent English

Mechatronics interest

PC proficiency

Problem solving

Customer focus

Travel availability

Formation

Technical degree in Mechatronics or related field

Outils

Windows OS

Description du poste

EFI is looking for a Field Service Engineer to join our Business Unit in Comun Nuovo (BG), Italy.

To strengthen the EFI Reggiani Service Team within our traditional textile printing division, we are looking for a dynamic and customer-oriented Field Service Engineer. The ideal candidate should be based in the Bergamo area and have a strong passion for engineering, troubleshooting, and servicing complex electromechanical equipment.

Main Duties and Responsibilities

• This position requires extensive travel throughout Europe and to customer sites worldwide.

• Provide end-to-end technical support to our global customer base.

• Provide on-site technical support for our inkjet and conventional textile printers.

• Support trade shows and exhibitions, including machine setup and calibration, demonstrations, and tear-down activities.

• Deliver end-user training at operator level.

• Provide technical feedback and recommendations to the Italian R&D and Service teams.

Job Requirements

• Technical degree or equivalent experience in Mechatronics (mechanical and electrical) or a related technical field.

• Knowledge of textile printing products and chemical processes is considered an advantage.

• Fluent in English, both written and spoken.

• Strong interest in computer technology and machine calibration.

• Knowledge of basic electronic skills.

• Experience in commissioning industrial machinery is considered a strong advantage.

• Proficiency with personal computers and Microsoft Windows operating systems is required.

• Strong communication skills, customer focus, and a proactive approach to problem solving.

• Availability to travel extensively, often at short notice. The candidate must be available to travel abroad for periods of 2 to 4 consecutive weeks, for approximately 6 to 8 months per year.