Facilities Operations & Workspace Solutions Assistant

Global Roles; Roma; Ibrido; EUR 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

World Food Programme in Rome seeks a Management Services Assistant (Facilities) to support workspace solutions, facility operations, and admin tasks that ensure efficient, flexible working environments. You will collate data in Archibus, maintain records, liaise with internal teams and Italian vendors, and contribute to continuous service improvements while upholding WFP guidelines.

This role requires English and Italian fluency and a background in facilities with attention to safety and space

Competenze

• Completion of secondary school education.
• Post-secondary certificate in architecture or related field desirable.
• Five or more years of progressive experience in facilities management.
• Fluency in English and Italian.
• Ability to read technical architectural documents in Italian and English.

Mansioni

• Support Management Services portfolio to ensure efficient service delivery.
• Collate data and prepare basic Archibus analyses for reports.
• Process routine facilities management actions and maintain data in corporate systems.
• Maintain physical and digital records (GSMT) for quick data access.
• Be first point of contact for internal queries and provide timely responses.
• Suggest improvements to procedures and practices for continuous service enhancement.
• Utilise digital tools to improve working practices and customer service.
• Provide admin support for inter-agency initiatives under UN Reform.
• Liaise with internal functions and third-party contractors to enable service delivery.
• Advise and guide junior staff in duties.
• Draft statements of requirements and service delivery bids for furniture and facilities services.
• Support flexible workspace models and cross-functional collaboration.
• Assist in preparing stacking plans and space layouts based on workspace models.
• Support implementation of WFP policies and procedures in facilities, procurement, and engineering services.
• Coordinate with Italian vendors for refurbishments and value-for-money solutions.

Conoscenze

Facilities Management

AutoCAD

Data Analysis

Asset Management

Contract Regulations

Safety in Construction

Bilingual English Italian

Workspace Solutions

Documentation

Formazione

Post-secondary certificate

Strumenti

Archibus

Descrizione del lavoro

World Food Programme in Rome seeks a Management Services Assistant (Facilities) to support workspace solutions, facility operations, and admin tasks that ensure efficient, flexible working environments. You will collate data in Archibus, maintain records, liaise with internal teams and Italian vendors, and contribute to continuous service improvements while upholding WFP guidelines.

This role requires English and Italian fluency and a background in facilities with attention to safety and space