Facilities Operations & Workspace Solutions Assistant

World Food Programme; Roma; Hybrid; EUR 42,000 - 60,000; Full time

Job summary

The World Food Programme (WFP) in Rome is seeking a Management Services Assistant (Facilities) to support the Infrastructure and Facilities Management Branch. You will help provide workspace solutions, maintain records, and assist in space planning and vendor coordination to ensure efficient, cost-effective services.

You will work with Italian and English technical documents, use Archibus and GSMT systems, and contribute to continuous improvement of facility operations.

Qualifications

• Capable of analyzing data related to facilities and assets.
• Experience collating data and preparing analyses for asset management and facilities.
• Proficient with ticketing systems and architectural documentation in Italian and English.

Responsibilities

• Support efficient facility management and service delivery across the portfolio.
• Collate data and prepare analyses in Archibus to inform reports.
• Process routine facilities actions and ensure accurate data entry in corporate systems.
• Maintain physical and digital records in GSMT per procedures for quick access.
• Be the first point of contact for internal queries and provide timely responses.
• Advise on procedures and support continuous service improvements.
• Liaise with vendors and other functions to ensure effective service delivery.
• Provide guidance to junior staff as needed.
• Draft requirements and bid documentation for furniture and interior design services.

Skills

Data analysis

Facilities coordination

Ticketing systems

Communication

English Italian bilingual

Tools

AutoCAD

Archibus

GSMT system

Job description

The World Food Programme (WFP) in Rome is seeking a Management Services Assistant (Facilities) to support the Infrastructure and Facilities Management Branch. You will help provide workspace solutions, maintain records, and assist in space planning and vendor coordination to ensure efficient, cost-effective services.

You will work with Italian and English technical documents, use Archibus and GSMT systems, and contribute to continuous improvement of facility operations.