F&B Support Expert (Casual Workers) - Sheraton Milan Malpensa

Hosco.com; Unione dei comuni di Lonate Pozzolo e Ferno; On-site; EUR 25,000 - 35,000; Full time

Job summary

Sheraton is seeking a Guest Service Support Expert to help ensure memorable guest experiences in our hotel. You will contribute to food and beverage operations, from setting tables to assisting the kitchen and keeping work areas clean and stocked.

You must be professional in appearance and communication, be on your feet most of the shift, and follow company policies while supporting a diverse team across our global Sheraton network.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guest Service Support Experts take the initiative and deliver a wide range of services to ensure food and beverage operations run smoothly.
• Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that makes transactions feel like part of the experience.

Skills

Customer service mindset

Teamwork

Education

High school diploma or GED

Job description

POSITION SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gatherand connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliverameaningful guest experience, we encourage you to exploreyour next career opportunitywith Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.