Enterprise AI Delivery Lead

Legora AB; Milano; Ibrido; EUR 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Legora AB is seeking a Technical Delivery Manager to drive end-to-end implementations of our AI-native platform for enterprise clients in Milano, Italy. You will lead integrations, own technical delivery, and ensure successful go-lives with cross-functional teams.

You will configure environments (SSO, DMS, APIs), provide post-rollout support, and translate complex concepts for non-technical stakeholders while maintaining high-quality delivery in a fast-paced, high-growth setting.

Competenze

• Proven experience in technical delivery, implementation, or a similar customer-facing technical role.
• Strong hands-on experience with SSO, authentication protocols, and enterprise integrations (DMS platforms, APIs).
• Excellent project management skills with a structured, proactive approach to managing multiple parallel projects.
• Able to translate technical concepts clearly for non-technical audiences.
• Strong communicator who builds trusted relationships across customer and internal teams.
• Comfortable working autonomously in a fast-paced, high-growth environment.
• French language proficiency is an advantage, though not a requirement for this role.

Mansioni

• Lead integration projects from kickoff through go-live, owning technical documentation, test plans, and rollout execution to ensure on-time, high-quality delivery
• Serve as the dedicated technical point of contact during implementation and early adoption, including proactive monitoring and regular stakeholder updates through go-live and the post-rollout period
• Configure and support customer environments including SSO, DMS integrations (iManage, SharePoint, NetDocuments), and API-based connections
• Provide dedicated post-rollout technical support for enterprise clients, troubleshooting advanced issues and driving high customer satisfaction
• Coordinate across Sales, Engineering, and Customer Success to align on requirements and ensure a smooth rollout experience
• Deliver technical training and guidance to customer teams on configuration, workflows, and best practices
• Feed insights from delivery projects back to product and engineering to improve future implementations

Conoscenze

Technical delivery

SSO

Authentication protocols

Enterprise integrations

Project management

Communication

Autonomy

Strumenti

iManage

SharePoint

NetDocuments

APIs

Descrizione del lavoro

Legora AB is seeking a Technical Delivery Manager to drive end-to-end implementations of our AI-native platform for enterprise clients in Milano, Italy. You will lead integrations, own technical delivery, and ensure successful go-lives with cross-functional teams.

You will configure environments (SSO, DMS, APIs), provide post-rollout support, and translate complex concepts for non-technical stakeholders while maintaining high-quality delivery in a fast-paced, high-growth setting.