Dual Role: Bar & Reception Supervisor

YELLOWSQUARE; Roma; On-site; EUR 22,140 - 27,060; Full time

Benefits offered by this job

Stable Foundation: CCNL Turismo

Performance-based incentives

Employee discounts

Community-driven schedule

Job summary

A bustling international hostel in Rome seeks a hospitality all-rounder to manage both bar and reception operations. This dual role requires a minimum of 5 years in hospitality, with strong leadership and a unique blend of operational and business skills. You will assist in training and guide the team while ensuring top-notch guest experiences. The position offers a competitive salary with performance-based incentives and employee benefits in a vibrant community-driven atmosphere.

Qualifications

• 5+ years of experience in hospitality, with 2 years in a supervisory or assistant manager role.
• Ability to operate both a coffee machine and a PMS system.
• Strong leadership skills with a people-first mindset.

Responsibilities

• Manage bar flow and reception logistics.
• Guide the team and clarify daily tasks.
• Assist with admin tasks, inventory, and reporting.
• Maintain high service standards and resolve guest issues.

Skills

Hospitality management

Leadership

Multi-tasking

Problem-solving

High proficiency in Italian

High proficiency in English

Job description

Are you a hospitality all-rounder who thrives in the buzz of a busy bar and the organization of a front desk? This isn’t a typical desk job—it’s a hands‑on, dual‑operational role designed for those ready to master the "heartbeat" of our hostel.

While your daily focus is rooted in Bar and Reception excellence, you aren't just staff; you are the Manager’s right hand. You’ll be the key point of reference for our international community, ensuring our signature vibe stays alive across our most social departments.

Why this is different

We don’t just want you to work the floor—we want you to understand the business behind the buzz. You will receive specialized training to support broader operations, including Housekeeping, Maintenance, and Kitchen workflows, fast‑tracking your path into leadership.

What You’ll Be Doing

• Operational Mastery: Splitting your time between managing the Bar flow and Reception logistics—ensuring guest check‑ins are seamless and the drinks keep flowing.
• Team Guidance: Being the daily "go‑to" person for the crew, clarifying tasks, and keeping spirits high during peak hours.
• Business Support: Assisting with admin, inventory, and reporting, while learning the ropes of Italian local regulations and hospitality tech.
• Guest Experience: Resolving issues on the fly and maintaining the high service standards YellowSquare is famous for.

What You Should Bring

• Experience: 5+ years in hospitality, with at least 2 years in a supervisory or assistant manager role.
• Versatility: You are equally comfortable behind a coffee machine/cocktail shaker as you are behind a PMS system.
• Leadership: A "people‑first" mindset and the ability to stay cool when the hostel is jumping.
• Languages: High proficiency in both Italian and English.
• Ambition: A genuine desire to move beyond operations and learn the business side of a successful international hostel network.

What We Offer

• Stable Foundation: CCNL Turismo – 3rd level (RAL €24,600) + performance‑based incentives (up to €1,200/year).
• Growth Path: A structured training environment where we teach you how to support and grow a hospitality business.
• The Perks: YellowCredits, employee discounts across all locations, and a fun, community‑driven schedule.

Ready to step up? If you’re ready to bridge the gap between operational fun and professional management, we want to hear from you. Apply today and help us lead the vibe at YellowSquare Rome!