Digital Services Specialist (Hybrid) - AI & Growth Enablement

Leonardo

Sesto Calende

Hybrid

EUR 33,000 - 43,000

Full time

2 days ago
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Benefits offered by this job

13th-month salary
Performance bonus linked to business
Welfare vouchers €250/year
Ongoing training and development
Well-being programs

Job summary

Leonardo, based in IT-Sesto Calende, Italy, seeks a Digital Services Specialist to drive digital solutions for Customer Support & Training within a hybrid working model. The role supports definition, development and promotion of digital services, collaborating with engineering and software teams across international contexts.

The position targets senior professional growth with a focus on business value, budgets, and cost-benefit analysis, while engaging in PoCs and innovation activities with

Qualifications

  • Experience in Digital Services or digital transformation projects.
  • Experience in customer-facing activities and international environments.
  • Knowledge of AI, data analytics, predictive maintenance or connected services is advantageous.

Responsibilities

  • Analyze Customer Support & Training processes to identify digital opportunities.
  • Define and propose digital solutions based on business needs.
  • Support evolution of the Digital Services portfolio.
  • Coordinate with internal teams and external suppliers.
  • Participate in PoCs, prototypes and innovation activities.
  • Engage with international teams and customers.

Skills

Customer Support
Business Understanding
Budgeting
International Experience
Stakeholder Management
Public Speaking
Collaboration

Tools

SQL
APIs
Cloud Platforms
AI Solutions
BI Tools
Agile

Job description

Leonardo, based in IT-Sesto Calende, Italy, seeks a Digital Services Specialist to drive digital solutions for Customer Support & Training within a hybrid working model. The role supports definition, development and promotion of digital services, collaborating with engineering and software teams across international contexts.

The position targets senior professional growth with a focus on business value, budgets, and cost-benefit analysis, while engaging in PoCs and innovation activities with

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