Digital Dentistry Onboarding Coach (Italy)

Dandy; Italia; Ibrido; EUR 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare

Paid time off

Retirement options

Descrizione del lavoro

Dandy is transforming the dental industry and building an operating system for dental offices worldwide. We are seeking Launch Trainers to guide practices through onboarding, deliver engaging training sessions, and coach teams on scan quality and digital workflows.

You will travel up to 20% for in-practice training, ensuring long-term success and strong adoption of our platform. You’ll collaborate with Customer Success, Product, and Support to share insights and improve the customer journey,

Competenze

• Experience training on digital dental platforms or clinical technologies in a practice environment (iTero or Trios strongly preferred).
• Hands-on knowledge of intraoral scanning and digital dental workflows.
• Excellent teaching and facilitation skills—able to simplify technical concepts and drive behavioral change.
• Clear, confident communicator with outstanding virtual presentation and interpersonal skills.
• Customer-first mindset—empathetic, patient, and skilled at building trust remotely.
• Highly organized and accountable, with a track record of owning outcomes and follow-through.
• Quick learner, tech-savvy, and adaptable in fast-paced environments.
• Organized and efficient in managing multiple trainings, follow-ups, and customer touchpoints.
• Persuasive and supportive coach, skilled in encouraging behavior change and driving adoption.

Mansioni

• Lead new practices through Dandy’s onboarding program, helping them ramp up quickly and effectively.
• Deliver engaging training sessions, both virtually and on-site, tailored to the learning styles and structure of each practice.
• Demonstrate best practices in intraoral scanning and digital workflows, offering hands-on coaching during live sessions.
• Build credibility and clinical trust that drives confidence and early adoption.
• Take ownership of each launch, ensuring practices achieve key milestones from day one.
• Serve as a trusted coach post-launch, helping practices refine workflows and overcome adoption barriers.
• Monitor early scan quality and deliver clear, constructive feedback to drive technique improvement.
• Identify gaps in product usage and offer targeted follow-up to close them.
• Conduct First Case Monitoring sessions to reinforce best practices and ensure order success.
• Collaborate with Customer Success, Product, and Support teams to share insights and improve the customer journey.
• Recognize early wins and celebrate progress to build practice confidence and momentum.

Conoscenze

Intraoral scanning training

Digital dental workflows

Teaching & facilitation

Virtual presentation

Customer-focused communication

Organization & follow-through

Tech-savvy / quick learner

Multi-training management

Behavior-change coaching

Strumenti

iTero

Trios

Descrizione del lavoro

Dandy is transforming the dental industry and building an operating system for dental offices worldwide. We are seeking Launch Trainers to guide practices through onboarding, deliver engaging training sessions, and coach teams on scan quality and digital workflows.

You will travel up to 20% for in-practice training, ensuring long-term success and strong adoption of our platform. You’ll collaborate with Customer Success, Product, and Support to share insights and improve the customer journey,