Digital & CRM Agile PM – Italy

Publicis Media; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Learning opportunities

Competitive pay package

Work-life flexibility

Family health benefits

Generous leave

Wellness program

Descrizione del lavoro

Publicis Sapient in Milan is seeking an Agile Project Manager to join our Product and Digital Transformation practice, supporting Digital and CRM initiatives for the Italian market. You will coordinate initiatives, improve ways of working and advise on evolving priorities, CRM and customer engagement.

You will help deliver digital and CRM projects, align priorities across cross-functional teams, and maintain clear communication with clients and stakeholders.

Competenze

• 3+ years of experience in project management, product, Digital transformation, CRM, marketing operations, customer experience or related areas.
• Experience in project coordination, stakeholder management or Digital delivery activities.
• Strong organizational skills and the ability to manage multiple priorities.
• Good communication, collaboration and problem-solving skills.
• Interest in Digital, CRM and customer engagement.
• Fluent Italian and good working English.

Mansioni

• Support digital and CRM delivery.
• Coordinate delivery teams to ensure milestones and quality standards.
• Help ensure activities align with client priorities and outcomes.
• Coordinate stakeholders and teams across CRM, Web, Marketing, Operations, Product and Technology.
• Organise and facilitate meetings, workshops and alignment sessions.
• Provide structured input and practical advice to clients on Digital business priorities, CRM and customer engagement initiatives.
• Maintain clear and timely communication across all parties involved.
• Identify opportunities to simplify processes and improve operational efficiency.
• Support testing, rollout and adoption of new tools and ways of working.
• Contribute to a collaborative, pragmatic and delivery-focused team environment.

Conoscenze

Project management

Digital transformation

CRM

Marketing operations

Customer experience

Fluent Italian

English proficiency

Strumenti

Collaboration tools

Descrizione del lavoro

Publicis Sapient in Milan is seeking an Agile Project Manager to join our Product and Digital Transformation practice, supporting Digital and CRM initiatives for the Italian market. You will coordinate initiatives, improve ways of working and advise on evolving priorities, CRM and customer engagement.

You will help deliver digital and CRM projects, align priorities across cross-functional teams, and maintain clear communication with clients and stakeholders.