Digital Adoption Platform Advisor

Arsenalia; Venezia; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

Arsenalia seeks a Digital Adoption Platform Advisor to join the People and Organisation domain, working with enterprise platforms and international teams to drive digital transformation and optimize processes.

You will design adoption strategies, configure DAPs (WalkMe by SAP, MyMeta), develop in-app guidance, and support clients through change initiatives. Travel may be required; English at B2 level is expected.

Competenze

• Hands-on and advisory experience with DAPs, prefer WalkMe by SAP/MyMeta.
• Strong knowledge of digital enablement and user onboarding.
• PROSCI change management knowledge is a plus.
• Experience with enterprise clients or consulting environments.
• Willingness to travel for assignments.
• English level at B2 or higher.

Mansioni

• Design and implement digital adoption strategies for enterprise platforms.
• Configure and manage DAPs to enhance user experience.
• Identify adoption gaps with business and IT stakeholders.
• Create in-app guidance and onboarding flows for users.
• Support consulting projects through digital transformation initiatives.
• Evolve internal capabilities in digital experience and adoption.
• Collaborate with cross-functional teams (UX, Technology, Change Management).

Conoscenze

Digital Adoption Platforms

Change management

User onboarding

Training delivery

Travel willingness

English proficiency

Strumenti

WalkMe

SAP

MyMeta

Google Analytics

Dashboards

Descrizione del lavoro

We are seeking a skilled Digital Adoption Platform Advisor to join our dynamic team. You’ll work with cutting-edge technology solutions, helping our clients optimize their business processes and drive digital transformation.

As part of our People and Organisation domain, you’ll have the opportunity to work on diverse projects across multiple industries, collaborating with international teams and growing your expertise in enterprise solutions.

HOW YOU’LL MAKE A DIFFERENCE

• Design and implement digital adoption strategies to help clients effectively embrace enterprise digital platforms (SAP, Microsoft, Service Now, etc.).
• Configure and manage Digital Adoption Platforms (with a strong focus on WalkMe by SAP DAP) to enhance user experience and accelerate time-to-value.
• Collaborate with business and IT stakeholders to identify adoption gaps and define targeted improvement initiatives.
• Create in-app guidance (walkthroughs, tooltips, onboarding flows) to support users through key processes.
• Contribute to consulting projects in complex environments, supporting clients through digital transformation initiatives.
• Help evolve Arsenalia’s internal capabilities in digital experience and adoption.
• Work closely with cross-functional teams (UX, Technology, Change Management) in dynamic and international contexts.

WHAT WE’RE LOOKING FOR

• Hands-on and advisory experience with Digital Adoption Platforms, with preferred experience in WalkMe by SAP or MyMeta (configuration, deployment, and management).
• Solid understanding of digital enablement, user onboarding, and change management practices (e.g. PROSCI).
• Knowledge of enterprise digital processes and user adoption dynamics.
• Experience working in consulting environments or with enterprise clients.
• Interest in innovative digital adoption platform solutions (e.g., WalkMe or similar platforms).
• Proactive attitude, curiosity, and problem-solving skills.
• Experience delivering training or enablement programs for end users.
• Willingness to travel for short, medium, or long-term assignments.
• English proficiency at B2 level or higher.

WHAT WE WOULD CONSIDER A PLUS

• PROSCI Change Management certification.
• Previous exposure to UX/UI principles and user-centered design methodologies.
• Experience in analytics tools (e.g., Google Analytics, platform-native dashboards) to track user behavior.
• Knowledge of BPMN methodologies and ways of working.
• Basic understanding of enterprise platforms (e.g., SAP, Salesforce, Microsoft ecosystem).

What we offer

The gross annual salary for this position ranges from €40,000 to €55,000. It may be adjusted based on the candidate’s skills and experience beyond the required level. The role is covered by the CCNL Metalmeccanico Industria (CNEL code C011).

We offer a comprehensive benefits package designed to support your professional growth, personal well-being, and work-life balance.

Welfare Package

A comprehensive corporate welfare platform, offering a wide range of benefits and healthcare support.

A complete welcome package with all essentials for day-to-day productivity, complemented by comprehensive benefits. We offer digital meal vouchers and flexible reimbursement options to support both your work and personal needs.

Empowering People

Engagement initiatives, team building, and mentoring programs designed to foster integration, knowledge sharing, and meaningful connections.

Modern open-space offices and collaborative areas that encourage interaction and teamwork.

With our internal Changemaker Path methodology, you'll grow key relational, communication, and leadership skills, that will help you evolve in a way that truly fits you.

Learning & Development

Continuous improvement programs, certification opportunities, and incentives to help you grow both your soft and hard skills to unlock your full potential.

Want to know more about us? Explore the People section on our website: https://www.arsenalia.com/en