Desktop Support Specialist - 304209B

Delaware Nation Industries; Roma; In loco; EUR 39.000 - 65.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical premium coverage

401K matching

Disability insurance

Pet insurance

Education reimbursement

Parking and transit benefits

Descrizione del lavoro

Delaware Nation Investments/Emerging Technologies supports AFRL IT services, including service desk, desktop, network, cybersecurity, and enterprise web services. The Help Desk Specialist will join the base User Services team, supporting incidents from deployment through remnant security.

Responsibilities include system deployment, WDS/PXE imaging, Windows domain joining, system delivery, and user profile backup/restoration, plus configuring user-facing apps, printer/file shares, and general

Mansioni

• Client System Deployment
• WDS/PXE imaging
• Joining client systems to a Windows domain
• Client System Delivery
• Backup/Restore of user profiles
• Configuration of user facing applications
• Client System Troubleshooting
• Printer/File Share connections
• General user facing application troubleshooting

Strumenti

CompTIA Security+

CompTIA Network+

CompTIA A+

Descrizione del lavoro

Delaware Nation Investments/Emerging Technologies This is a non-personal services order to provide seamless support to Air Force Research Laboratory (AFRL) Information Directorate for Information Technology (IT), communication and computer management services including service desk support, desktop support, network support, enterprise services, web services, cybersecurity and information assurance support, communications support, field services, and specialized information systems support.

The Help Desk Specialist will work within the base User Services/Comm Focal Point team for all customer incidents and in support of the full client system lifecycle from deployment to remnant security.

• Client System Deployment

• WDS/PXE imaging
• Joining client systems to a Windows domain
• Client System Delivery
• Backup/Restore of user profiles
• Configuration of user facing applications
• Client System Troubleshooting
• Printer/File Share connections
• General user facing application troubleshooting

Additional:

• Active Secret clearance or ability to obtain one
• CompTIA Security+, Network+, or A+

Benefits Include:

• Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
• Matching 401K
• Short- and Long-Term Disability
• Pet Insurance
• Professional Development/Education Reimbursement
• Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.