Deputy GM, Luxury Hotel Operations

Hosco.com; Amalfi; Presencial; EUR 50.000 - 61.000; Tempo integral

Benefícios oferecidos por esta vaga

Free Parking

Free meals and accommodation

Employee discounts

Career development programs

International career opportunities

Resumo da vaga

Anantara in Amalfi seeks a Deputy General Manager to support the General Manager in overseeing daily hotel operations, driving excellence, and upholding luxury standards for an exceptional guest experience.

You will lead across departments, implement policies, and mentor staff while contributing to budget management and strategic planning. Fluency in English and Italian is required, with Italian operations based in the Amalfi region.

Qualificações

• Bachelor’s degree in Hospitality Management or related field; Master’s preferred.
• Minimum 3 years in a leadership role within luxury hotels.
• Strong leadership, communication, and interpersonal skills.
• Fluent in English and Italian; other languages a plus.

Responsabilidades

• Assist the General Manager in overall hotel management and ensuring departments meet standards.
• Oversee daily operations across all departments for seamless service.
• Implement and monitor policies to enhance efficiency and safety compliance.
• Champion a guest-centric culture and exceptional service delivery.
• Address guest inquiries and complaints promptly to boost satisfaction.
• Collaborate with department heads on initiatives to improve guest experience.
• Provide leadership and development support to staff and departments.
• Assist in recruitment, training, and performance evaluations.

Conhecimentos

Leadership

Operations management

Financial management

Guest service

English language

Italian language

MS Office

Hotel management software

Formação

Bachelor's degree in Hospitality Management or Business Administration

Ferramentas

Hotel management software

Descrição da vaga

Anantara in Amalfi seeks a Deputy General Manager to support the General Manager in overseeing daily hotel operations, driving excellence, and upholding luxury standards for an exceptional guest experience.

You will lead across departments, implement policies, and mentor staff while contributing to budget management and strategic planning. Fluency in English and Italian is required, with Italian operations based in the Amalfi region.