Dental Receptionist — Friendly Patient Care & Admin

Together Dental LTD; Giugliano in Campania; On-site; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Staff referral

Birthday leave

Dental discount

DBS checks

Employee assistance

Training opportunities

Pension scheme

Career progression

Job summary

Together Dental Colchester is seeking a friendly Receptionist to join our busy practice. You’ll be the first point of contact for patients, welcoming them warmly, managing appointments, and handling calls and emails with professionalism.

Working with clinicians and the admin team, you’ll help ensure smooth day‑to‑day running, maintain accurate patient records in line with GDPR, and support the delivery of an excellent patient experience.

Qualifications

• Friendly, approachable, and passionate about providing excellent customer service.
• Organised with excellent attention to detail.
• A confident communicator with strong interpersonal skills.
• Comfortable using computer systems and learning new software.
• Able to work efficiently in a busy environment and manage multiple priorities.
• Reliable, professional, and a great team player.

Responsibilities

• Welcome patients in a warm, friendly, and professional manner.
• Manage appointments and maintain clinicians' diaries efficiently.
• Answer telephone calls and respond to email enquiries.
• Assist patients with bookings, queries, and general information.
• Maintain accurate patient records in line with GDPR and company policies.
• Process payments and manage daily financial transactions.
• Support the smooth day-to-day running of the reception area.
• Work collaboratively with the clinical and administrative teams to deliver an excellent patient experience.
• Carry out general administrative duties as required.

Skills

Customer service

Organised

Communication

Computer skills

Team player

Job description

Together Dental Colchester is seeking a friendly Receptionist to join our busy practice. You’ll be the first point of contact for patients, welcoming them warmly, managing appointments, and handling calls and emails with professionalism.

Working with clinicians and the admin team, you’ll help ensure smooth day‑to‑day running, maintain accurate patient records in line with GDPR, and support the delivery of an excellent patient experience.