Customer Service Specialist

Cross Border Talents; Napoli; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Competitive salary + performance-based bonuses

Welcome bonus

Relocation package (flight + initial accommodation)

International work environment & growth opportunities

Job summary

An international recruitment firm is seeking customer service specialists to join their teams, requiring strong communication skills in English and another European language. Responsibilities include assisting customers via phone, email, and chat while maintaining high service quality. The position offers competitive salary, bonuses, and relocation packages. EU citizenship or a valid work permit for Greece or Portugal is essential, providing a great opportunity for growth in a multicultural environment.

Qualifications

• Strong level of English plus one of the listed European languages.
• Good communication and problem-solving skills.
• EU citizenship or a valid permit to work in Greece or Portugal.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Offer product support and effective solutions.
• Maintain customer satisfaction and service quality.

Skills

Strong communication skills

Problem-solving skills

Fluent in English

Fluent in one European language

Job description

Locations: Athens & Lisbon
Work Models: Remote Hybrid On-site

We are currently looking for customer service specialists to join international teams based in Greece and Portugal.

If you have strong communication skills in English and one of the following languages Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish, Danish, Hungarian, Slovak, Romanian, Bulgarian, or Croatian you might be a great fit.

What's Offered

• Competitive salary + performance-based bonuses
• Welcome bonus
• Relocation package (flight + initial accommodation)
• International work environment & growth opportunities

Main Responsibilities

• Communicate with customers via phone, email, and chat
• Offer product support and effective solutions
• Maintain customer satisfaction and service quality

Requirements

• Strong level of English + one of the listed European languages
• Good communication and problem-solving skills
• EU citizenship or valid permit to work in Greece or Portugal

Interested? Apply now through the platform.
For more information, you can contact: [e-mail]