Customer Service Sales Area Manager

Human Value; Bologna; Presencial; EUR 55.000 - 65.000; Jornada completa

Descripción de la vacante

Human Value is seeking a Customer Service Sales Area Manager in Bologna, Italy, responsible for developing and executing sales activities to meet customer service results and budget goals. The ideal candidate has 4-5 years of experience, an Engineering degree, and is fluent in English.

This role includes implementing sales strategies, contributing to new product development, and collaborating with technical teams to prepare offers. A passion for technical topics is valued, and international experience is a plus.

Formación

• Minimum of 4-5 years in a similar role with proven success in sales results.
• International experience will be considered a plus.
• Fluent in English; Spanish or other languages is a plus.

Responsabilidades

• Implement the sales strategy and manage sales processes to achieve budgeted results.
• Contribute to the identification, design, and promotion of new products.
• Maintain accurate records of sales and activities related to business and customers.
• Collaborate with the technical department to prepare commercial offers.

Conocimientos

Sales strategy implementation

Business development

Technical negotiations

Fluent English

Curiosity for technical topics

Educación

Engineering Degree: Mechanical, Electronic or similar

Descripción del empleo

Our client is part of a group of companies with innovation-based industrial and packaging solutions operating globally. The company designs and manufactures automatic packaging machines for various sectors.

We have been entrusted with the search for a Customer Service Sales Area Manager

Role

The Customer Service Area Manager is reporting directly to head of function and he/she is responsible for the development and the performance of all sales activities in assigned business unit and region in order to achieve Customer Service results in line with commercial and budget goals.

Responsibilities

• Sales strategy: implements the sales strategy and manages sales processes in order to consolidate and develop business results by achieving assigned budgeted results for After Sales business lines (Spares, Upgrades, Services);
• Business development: contribute to the identification, design and promotion of new products and services to answer customer needs and pursuing the company growth strategy;
• Sales management: maintains accurate records of sales and activities related to his business and customers; coordinate the agents in the area and deal the direct customers and support Agents in standard proposals, if required;
• Offering: collaborates with the technical department in order to evaluate client requirements, to conduct technical negotiations and to prepare commercial offers consistent with Company capabilities.

Requirements

• Engineering Degree: Mechanical, Electronic or similar
• At least 4-5 years in similar role with proven success in sales results
• Strong passion and curiosity for technical topics
• International experience will be considered as a plus
• Fluent English; Spanish or other as a plus

Salary Range: 55.000 – 65.000€

MBO: 10% - 15%