Customer Service Intern – EDI & Invoicing Support

Stryker Group; Roma; On-site; EUR 8,600 - 11,000; Full time

Job summary

Stryker Group in Italy is seeking a detail-oriented professional to support the CS/Operations function, focusing on invoice validation, order entry and EDI flow via the Edicom portal.

The role requires strong communication in Italian and English, basic ERP/Microsoft Office skills, and the ability to work under pressure while supporting customer alignment within the Operations & Logistics team.

Qualifications

• High school diploma or equivalent required.
• Commercial education in industry or office merchant preferred.
• English communication skills are essential (verbal and writing).

Responsibilities

• Electronic invoice check on Edicom portal.
• Invoicing order entry on internal tools.
• Collaborate with CS supervisors and team to support customer alignment and complete EDI integration.
• Support activities in the Edicom external portal to manage EDI order flow.

Skills

Fluency in Italian and English

Excellent communication skills

Strong internal drive

Ability to work under pressure

Positive, optimistic mindset

Can-do attitude

Personal responsibility

Education

High school diploma or equivalent

Commercial education in industry or office merchant or equivalent

Tools

Microsoft Office

Oracle ERP

Job description

Stryker Group in Italy is seeking a detail-oriented professional to support the CS/Operations function, focusing on invoice validation, order entry and EDI flow via the Edicom portal.

The role requires strong communication in Italian and English, basic ERP/Microsoft Office skills, and the ability to work under pressure while supporting customer alignment within the Operations & Logistics team.