Customer Service Intern

Stryker Group; Roma; Hybrid; EUR 8,600 - 11,000; Full time

Job summary

Stryker Group in Italy is seeking an intern within the Customer Service division, supported by an assigned tutor. You will gain exposure to customer management for both public and private sectors through hands-on activities including invoicing, credit notes, and delivery documents.

The role emphasizes learning EDICOM portal management, Edwin (EDI), and Hyperscience portal usage, with compensation aligned to Italy pay ranges and program benefits.

Responsibilities

• Provide support in managing the EDICOM portal for electronic invoicing
• Provide support in managing credit notes
• Provide support in the production, creation, and management of delivery notes and invoices
• Provide support in managing the Edwin (EDI) and Hyperscience portal

Skills

EDICOM portal

Edwin (EDI)

Hyperscience portal

Tools

EDICOM portal

Edwin (EDI)

Hyperscience portal

Job description

The intern, placed within the Customer Service division and supported by the assigned tutor, will have the opportunity to get familiar with the main dynamics related to customer management, both public and private, through the following activities:

• Provide support in managing the EDICOM portal for electronic invoicing
• Provide support in managing credit notes
• Provide support in the production, creation, and management of delivery notes and invoices
• Provide support in managing the Edwin (EDI) and Hyperscience portal

At Stryker, we believe transparency helps candidates make confident decisions about their next career step.
Compensation is an important part of that process, and we want to be clear about how pay is determined. The
compensation information posted for this role may be presented as a salary range or a fixed amount depending on the
role. In addition to base salary, this role may be eligible for bonus, along with Stryker’s comprehensive benefits
package.

Italy Pay Ranges:

• Italy: €9.600 EUR Annual