Customer Ops Internship — 6 Months, Remote & Learning Boost

Amplifon; Milano; In loco; EUR 10.000 - 12.000; Part-time

Vantaggi offerti da questo lavoro

6 months internship

€1000 monthly reimbursement

Daily meal vouchers

Remote work options

Learning platforms access

Descrizione del lavoro

Amplifon in Milan is seeking a curricular internship in Italy Customer Operations to gain hands-on experience across marketing and customer care. You will support channels, monitor performance, and collaborate with internal and external stakeholders to improve customer journeys.

Ideal candidates have a degree-related background, strong MS Office skills, and fluency in English and Italian. This role offers real responsibility from day one and opt-in smart-working arrangements.

Competenze

• Degree in Economics, Management, or Marketing required.
• Proficient in Microsoft Office (PowerPoint & Excel).
• Fluent in English and Italian; comfortable in multicultural environments.
• Energetic, flexible, committed and positive attitude.
• Interest in business performance, marketing, and analytics.

Mansioni

• Manage and coordinate the customer care channels and shops tickets.
• Track and monitor contact centers quality.
• Track performance results across TV, Digital, CRM.
• Deliver business and customer care campaigns and liaise with stakeholders.

Conoscenze

Microsoft Office

English fluency

Italian fluency

Fast learner

Formazione

Economics, Management, Marketing degree

Strumenti

PowerPoint

Excel

Descrizione del lavoro

Amplifon in Milan is seeking a curricular internship in Italy Customer Operations to gain hands-on experience across marketing and customer care. You will support channels, monitor performance, and collaborate with internal and external stakeholders to improve customer journeys.

Ideal candidates have a degree-related background, strong MS Office skills, and fluency in English and Italian. This role offers real responsibility from day one and opt-in smart-working arrangements.