Customer Operations & Invoicing Specialist

RINA; Genova; In loco; EUR 23.000 - 28.000; Tempo pieno

Descrizione del lavoro

RINA in Genoa, Italy seeks a Business Support Advisor for the Mediterranean & Africa Certification division. You will manage customer data, handle invoicing and order processing, and support billing and contracts for a quality-driven service.

Fluency in Italian and English is required, with a focus on accurate CRM data and timely customer communications. The role emphasizes compliance, documentation accuracy and cross-functional collaboration with logistics and finance to ensure smooth

Competenze

• Experience managing customer data accurately and efficiently.
• Knowledge of invoicing and payment tracking procedures is advantageous.
• Attention to detail for contracts, invoices and records.
• Excellent verbal and written communication with customers and internal teams.
• Strong problem solving and multitasking in a fast-paced environment.
• Proficiency with Microsoft Office and CRM systems.
• Fluent Italian and working proficiency in English.

Mansioni

• Create, maintain and update customer profiles in the CRM to ensure data accuracy.
• Input and maintain offer details, prepare and share documents with customers.
• Administer contract documentation and process customer orders with logistics.
• Generate and issue invoices, verify components and monitor payments.
• Provide timely product, order and billing updates to customers.
• Investigate and resolve billing or order issues with internal teams.
• Maintain compliant records of communications, orders and invoices.

Conoscenze

Customer data management

Invoicing

CRM systems

Data accuracy

Communication skills

Multitasking

Microsoft Office

English proficiency

Italian language

Formazione

High School Diploma/GED

Bachelor's Degree in Business Administration/Finance Management or Economics

Strumenti

CRM systems

Microsoft Excel

Descrizione del lavoro

RINA in Genoa, Italy seeks a Business Support Advisor for the Mediterranean & Africa Certification division. You will manage customer data, handle invoicing and order processing, and support billing and contracts for a quality-driven service.

Fluency in Italian and English is required, with a focus on accurate CRM data and timely customer communications. The role emphasizes compliance, documentation accuracy and cross-functional collaboration with logistics and finance to ensure smooth